Get started with TeamViewer Assist AR today

Best-in-class AR remote support solution that you can’t afford to miss.

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  • TeamViewer Assist AR Professional

    Advanced AR support with reporting and integrations

    Call us

    for consultation

    • Everything in Assist AR Lite, plus:

    • Session invite (SMS, email): unlimited

    • One-click session request

    • Smart glasses: unlimited

    • Connection reporting, call history

    • Connection protocol

    • Connection billing

    • Web API (general application programming interface)

    • Pre-built software integrations: Salesforce, ServiceNow, Microsoft Teams

    • Customer terms and conditions

    • Mobile SDK (software development kit)

    • Conditional access router

    • Multiuser calls (add additional experts)

    • In-session chat and live captions with translation into 250+ languages

    • In-call audio transcription

    • QR code for quick support ticket creation

    • Integrated AR session start from remote support session

Best-in-class AR remote support solution that you can’t afford to miss.

  • TeamViewer Assist AR

    Basic AR support for free users

    Free version

    • AR annotations: arrows, free-hand drawings, text to markers

    • File sharing and transfer

    • Session recording

    • Session invite (SMS, email): unlimited

    • Smart glasses connections: unlimited

    • Device and user management

    • Text recognition

    • In-session chat and live captions with translation into 250+ languages

    • QR code for quick support ticket creation

    • Connection reporting, billing, and call history

    • Two-factor authentication (2FA)

    • Web API and mobile SDK

    • Integrations: Salesforce, ServiceNow, Microsoft Teams

  • TeamViewer Assist AR

    Comprehensive AR support functionality for any use case or team size

    Paid version

    • AR annotations: arrows, free-hand drawings, text to markers

    • File sharing and transfer

    • Session recording

    • Session invite (SMS, email): unlimited

    • Smart glasses connections: unlimited

    • Device and user management

    • Text recognition

    • In-session chat and live captions with translation into 250+ languages

    • QR code for quick support ticket creation

    • Connection reporting, billing, and call history

    • Two-factor authentication (2FA)

    • Web API and mobile SDK

    • Integrations: Salesforce, ServiceNow, Microsoft Teams

Get started for free in four easy steps

  • Open the TeamViewer Remote desktop or web client, click on the Create a session tab under Remote Support, and select Assist AR in the drop-down menu.

  • Copy the link to your clipboard and share it via email, WhatsApp, or other messaging platforms. Save the session.

  • On the mobile device, click on the session link, install the free Assist AR app for iOS or Android, and open the app. 

  • Start a session on the desktop or web client and accept the call on the mobile device.

Easy, fast, and free

Activate your Assist AR trial in the TeamViewer client

With just a few clicks, you can get started with our premium AR remote support features.

Simply open the TeamViewer desktop or web client, start your first remote support session with Assist AR, and your trial period will begin automatically.

If you’re unsure about any step in the process of starting a remote session, check out this video. You can also find a detailed step-by-step guide on our Knowledge Base.