Knowledge Base

As a company administrator, you can enforce and disable two-factor authentication (TFA) on all users within your company profile.

After enabling this feature, all users of your company profile will have to use two-factor authentication to access their accounts.

How to enforce two-factor-authentication

To enforce two-factor-authentication on your users' TeamViewer accounts, please follow the instructions below:

1. Sign in to the web app at https://web.teamviewer.com/ or open the TeamViewer client.
2. Go to Admin settings.
3. Go to Users.
4. Select the users on which you want to enforce two-factor authentication.
5. Click Edit, hover the mouse over Two-factor authentication, and click Enable enforcement.
6. Confirm by clicking Enable.

You have successfully enforced two-factor authentication for your users.

Note: The affected users will receive a notification email after the successful activation.

Disable Two-Factor-Authentication

To disable two-factor-authentication on your users' TeamViewer accounts, please follow the instructions below:

1. Sign in to the web app at https://web.teamviewer.com/ or open the TeamViewer client.
2. Go to Admin settings.
3. Go to Users.
4. Select the users on which you want to disable two-factor authentication.
5. Click Edit, hover the mouse over Two-factor authentication, and click Disable enforcement.
6. Confirm by clicking Disable.

You have successfully disabled two-factor authentication enforcement for your users.