Free Download

Knowledge Base

Back to support overview

Device custom fields allow you to store any kind of information about your devices directly within your TeamViewer device list.

This feature enhances device management by providing a centralized place for all relevant details, making it easier to organize and access device information. Device custom fields are particularly beneficial for large organizations with numerous devices to manage.

This article applies to Premium, Corporate, and Tensor license holders.

As a company administrator, you must grant your users the respective permissions via device management permissions so they can update device custom fields on their own.

Note: As an administrator, you must assign yourself the necessary permissions to use custom device fields, as these are not granted by default. This step is required for existing managed devices. For newly managed devices, permissions for custom fields will be granted automatically when the device is managed.

Grant device custom fields permissions to your users

To grant device custom fields permissions to your users, please follow the instructions below:

  1. Sign in to your TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/ and go to Devices.
  2. Select the desired device group, and within the device panel, click Edit.
  3. Click the permissions icon (key) and go to Manager permissions.
  4. Within the Device management section, set the Custom fields administration permission to the respective users or user groups, and click Save.

All selected users will automatically receive the respective permission.

How to create, edit, and delete device custom fields

As a company administrator, you can create, edit, and delete the custom fields that will be available for your company devices.

How to create device custom fields

To create device custom fields, please follow the instructions below:

  1. Sign in to your TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/ and go to the Admin settings.
  2. Within the Device management section, go to Device custom fields.
  3. Click Add custom field.
  4. Enter a name and a description.
  5. Click Save.

How to edit device custom fields

To edit device custom fields, please follow the instructions below:

  1. Sign in to your TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/ and go to the Admin settings.
  2. Within the Device management section, go to Device custom fields.
  3. Select the desired device custom field and click Edit.
  4. Perform the desired changes and click Save.

How to delete device custom fields

To delete device custom fields, please follow the instructions below:

  1. Sign in to your TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/ and go to the Admin settings.
  2. Within the Device management section, go to Device custom fields.
  3. Select the desired device custom field and click Delete.
  4. Confirm by clicking Delete.

How users can add or update device custom fields values to their devices

Users can add or edit device custom fields values to keep the device information up to date.

Remember: You need to grant the Custom fields administration permission to your users first, as explained in the first chapter of the article.

To add or edit device custom fields values, please follow the instructions below:

  1. Sign in to your TeamViewer account within the TeamViewer client or via https://web.teamviewer.com/ and go to Devices.
  2. Click the device you want to update.
  3. Within the device panel, click the custom device fields icon.
  4. Click Edit.
  5. Enter the new information in the respective custom fields and click Save.
  6. Confirm by clicking Save changes.