TeamViewer Remote Management is a powerful and efficient IT management platform designed for customers who want complete control over their devices and proactively ensure their IT infrastructure remains secure.
This article is for all TeamViewer users interested in TeamViewer Remote Management services.
Fully integrated into TeamViewer Remote
Remote Management is seamlessly integrated into TeamViewer Remote, empowering customers to centrally manage, monitor, track, patch, and protect computers, devices, and software—all from a single, unified platform.
This allows for a seamless transition between monitoring your devices and connecting to them, in events where your assistance is required. TeamViewer Remote Management alerts you in events, allowing your team to remain prepared in any event.
Tailored for your company's needs
TeamViewer Remote Management can be customized to the specific needs of any company's department. Whether you need to monitor the health of your devices, track their assets, protect your devices from all kinds of malware, or back up important data; with TeamViewer Remote Management, you have a clear overview of all important information and functions of your system and IT infrastructure.
TeamViewer Remote Management policies and devices can be set up in TeamViewer Remote or the web app. Discover more information on how to set up Remote Management and your policies here:
Activate your Remote Management License
Remote Management Policies
Services offered
TeamViewer Remote Management provides many services designed to help secure your infrastructure. More information on these services is below.
Monitoring
TeamViewer Monitoring identifies problems in your IT infrastructure and immediately alerts you when and where your attention is required. You can proactively monitor Windows, macOS, and Linux devices by setting up alerts for specific events. This helps prevent costly downtime and data loss.
Learn More about TeamViewer Monitoring
Asset Management
TeamViewer Asset Management is an efficient solution that allows you to gain visibility into your infrastructure, maintaining oversight of your deployed hardware and software. With asset management, important device information such as IP addresses, OS versions, and more will always be at your fingertips.
Learn More about Asset Management
Mobile Device Management
TeamViewer's Mobile Device Management (MDM) solution aims to enable our users to manage cross-platform and cross-device systems more efficiently. This solution also provides the fundamental visibility for the IT admins to secure, manage, and monitor any corporate or employee-owned mobile device that accesses business-critical data. It also allows organizations to secure a vast range of employee devices being used within the organization while managing the entire life cycle of the device
Learn More about TeamViewer's MDM solution
Patch Management
TeamViewer Patch Management allows you to remotely deploy software patches or updates to fix vulnerabilities, improve functionality, or address security issues - outdated, vulnerable software can put any organization at risk of cyber-attacks. TeamViewer Patch Management allows you to automatically evaluate, test, and apply both OS and third-party application patches.
Hint: For a list of third-party apps supported by TeamViewer Patch Management, please click here.
Learn More about Patch Management
Endpoint Protection
TeamViewer Endpoint Protection keeps your computers clean and safe by providing complete malware protection and remediation. This includes precise threat detection, proactive threat blocking, and thorough remediation.
Endpoint Protection provides next-gen cybersecurity that not only searches for known signatures of known threats but uses machine learning and AI to detect, isolate, and remediate zero-day attacks.
Learn More about Endpoint Protection
Endpoint Detection and Response
Endpoint Detection and Response (EDR) powered by ThreatDown enhances your IT security with enterprise-grade threat detection and response. EDR monitors file systems, network connections, and registry activities for suspicious behavior, alerting you to potential threats. It also allows you to isolate devices, ensuring threats are contained and unable to spread. In case of ransomware attacks, you can recover encrypted or deleted files on Windows devices for up to 72 hours, so you never have to worry about paying a ransom.
Learn More about EDR powered by ThreatDown
Backup
TeamViewer Backup is a cloud-based storage service that protects your most important files with the highest security standards. By regularly backing up the complete file system, common file formats, or specific files/folders, you can restore data anytime and avoid potential data loss.