Company-owned device groups allow for better visibility and control of device groups at the company level, ensuring that device groups are accessible even when individual user accounts are removed.
This article applies to all TeamViewer Tensor license holders.
How to enable company device groups
The feature is controlled by a setting in the general tab of the admin settings and is disabled by default. To enable it:
- Within Organization management, go to the Admin settings.
- Go to General.
- Enable the setting Company device groups by clicking the respective toggle.
Once this is done, any device groups created within the company will be visible to company admins, and the following permissions will be granted to the company:
- Group administration: Add devices to the group, edit the name of the group, and delete the group. Any changes a manager makes will be visible to all managers, including the company.
- Policy administration: Assign, update, or unassign policy on the group.
- Manager administration: Add or remove managers to/from the group and edit their permissions.
Current limitations
Please note that this feature is only applicable to newly created device groups. Existing device groups will not be affected.