Save time and effort with the refreshed Device Management in the Management Console. Run the migration to benefit from the new, more intuitive experience. This article explains the advantages of migration and provides a step-by-step guide on how to perform it.
Pre-requisites and technical limitations
The new, upgraded Device Management is designed to provide you with a better experience when managing your devices in an intuitive, flexible way.
Here are some key advantages of the improved Device Management:
We kindly ask you to migrate the new Device Management at your earliest convenience. You may choose to migrate either automatically or manually. In any case, TeamViewer will create a backup copy of your list of devices so you can go back and view your original devices if needed.
To migrate your devices to the new Device Management system, please follow the instructions in the video below.
Automated migration (recommended): Let TeamViewer automatically migrate to the Device Management for all your groups, including your current preferences and permissions. The device management can only migrate online devices. Still, if a device is offline during the migration, it will be added automatically as soon as it comes online.
You have successfully migrated your devices to the new device management system.
Select the devices and groups you want to migrate manually.
You can use this method for test purposes or if you want to migrate your devices manually.
If you cannot migrate specific devices, follow these steps to ensure their migration.
Your devices should now be successfully migrated.
Here are some pointers to help you resolve the issue: