Learn how to configure the different iOS Apps of TeamViewer with the help of AppConfig and your Mobile Device Management (MDM) solution.
This article applies to all TeamViewer customers with a Corporate or Tensor license. The configuration requires an MDM that supports AppConfig (https://www.appconfig.org/).
AppConfig is a technological standard to configure Android and iOS apps. It allows the configuration of the apps through MDM software. For more information, please refer to the AppConfig community page: AppConfig for iOS – AppConfig Community
Key | Description | Remote Control | QuickSupport | Assist AR |
keepAliveServerName |
(Deprecated) Let the app connect to a dedicated router. |
✅ |
✅ |
✅ |
conditionalAccessServers |
Let the app connect to one of the given dedicated routers. Separate the routers by a semicolon. |
✅ |
✅ |
✅ |
partnerListApiToken |
Api Token needed to add a device to a group automatically. Group ID + Api Token is mandatory to add the device. |
✅ |
✅ |
✅ |
ConfigurationID |
Configuration ID is used to apply custom module parameters for the QuickSupport app. |
❌ |
✅ |
❌ |
partnerListDeviceName |
Change the device name that is used to add the device to a group. By default, we take the device name of the system. |
✅ |
✅ |
✅ |
partnerListGroupId |
Group ID that the device will be added to. Group ID + Api Token is mandatory to add the device. |
✅ |
✅ |
✅ |
customModuleConfigId |
Add your Assist AR module config ID from the Management Console to show Customer Terms of Service. |
❌ |
❌ |
✅ |
sessionRequestConfigurationID |
Add your session request configuration ID from the Management Console, so that the user is able to request a session without sharing the TeamViewer ID. |
❌ |
❌ |
✅ |
sessionID |
Only used by Integrations, not intended to be used by customers. |
❌ |
✅ |
❌ |
expirationDate |
Only used by Integrations, not intended to be used by customers. |
❌ |
✅ |
❌ |
useTwoStepLogin |
Defines which login mode is shown as default at C&C and Chat tabs. If true shows SSO, if false shows regular username+password mode. |
✅ |
❌ |
❌ |
allowedCompanyIds |
Add allowlisted companies by adding their Company ID separated by a semicolon. |
❌ |
✅ |
❌ |
ssoUseEmbeddedBrowser |
When disabled, launches SSO login using Safari integrated browser. If enabled, SSO login happens in a seamlessly embedded web view. For servers requesting client certificate authentication, it's recommended to be disabled. |
✅ |
❌ |
❌ |
mdv2AssignmentID |
Managed Device assignment ID from Management Console. Please note the following behavior:
|
❌ |
✅ |
❌ |