Knowledge Base

keepAliveServerName

(Deprecated) Let the app connect to a dedicated router.

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conditionalAccessServers

Let the app connect to one of the given dedicated routers. Separate the routers by a semicolon.

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partnerListApiToken

Api Token needed to add a device to a group automatically. Group ID + Api Token is mandatory to add the device.

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ConfigurationID

Configuration ID is used to apply custom module parameters for the QuickSupport app.

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partnerListDeviceName

Change the device name that is used to add the device to a group. By default, we take the device name of the system.

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partnerListGroupId

Group ID that the device will be added to. Group ID + Api Token is mandatory to add the device.

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customModuleConfigId

Add your Assist AR module config ID from the Management Console to show Customer Terms of Service.

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sessionRequestConfigurationID

Add your session request configuration ID from the Management Console, so that the user is able to request a session without sharing the TeamViewer ID.

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sessionID

Only used by Integrations, not intended to be used by customers.

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expirationDate

Only used by Integrations, not intended to be used by customers.

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useTwoStepLogin

Defines which login mode is shown as default at C&C and Chat tabs. If true shows SSO, if false shows regular username+password mode.

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allowedCompanyIds

Add allowlisted companies by adding their Company ID separated by a semicolon.

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ssoUseEmbeddedBrowser

When disabled, launches SSO login using Safari integrated browser. If enabled, SSO login happens in a seamlessly embedded web view. For servers requesting client certificate authentication, it's recommended to be disabled.

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