29. 4. 2025

Redefining workforce training: Insights from TeamViewer, Siemens and GE Aerospace at Hannover Messe 2025

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For digital transformation to succeed in an industrial setting, technology must help companies bridge the gap between traditional analogue operations and immersive, future-ready workflows. When done right, these intuitive technological advancements can improve productivity and efficiency in everything from onboarding and upskilling to production support and quality assurance.

This was a key topic of discussion during a panel session at Hannover Messe 2025, which featured TeamViewer CEO Oliver Steil along with Jaswinder Walia (Executive Director & CIO Engineering, GE Aerospace), Robert Jones (EVP Global Sales & Customer Success, Siemens Digital Industries), and Magnus Edholm (Head of Marketing, Digital Enterprise, Siemens), who served as moderator.

In the session, titled, “Bringing Digital Twins to Life: GE Aerospace’s Augmented Reality Success Story” panelists explored how technologies like spatial computing and digital twins are reshaping workforce training.

These are the key takeaways from the expert discussion:

Addressing complex challenges in workforce training

Jaswinder Walia explained how GE Aerospace is working with TeamViewer and Siemens to overcome challenges related to scale, complexity and technician availability.

Before implementing TeamViewer’s Frontline Spatial solution, GE Aerospace faced a significant challenge: training technicians on a 600-page service manual with over 1,000 process steps and 200 components. This was a substantial increase in complexity compared to previous manuals and traditional, paper-based training methods could not meet the scale or speed required to train technicians across global locations.

To overcome this, GE Aerospace partnered with TeamViewer and Siemens to digitalize the training experience using augmented reality and digital twins. The result was a scalable, immersive AR-powered classroom solution built around the digital twin of an aircraft engine, with TeamViewer’s no-code editor enabling the rapid deployment of interactive instructions.

Results that matter

The impact was immediate and measurable, Walia said. GE Aerospace reported a 20 - 40% reduction in training cycle time and improved training quality. The solution has since been successfully deployed across the organization and is now considered a foundational model for future training programs.

From training to transformation

But this partnership goes far beyond a single use case. The panelists emphasized how this technology is evolving to support not only training but also production, maintenance and repairs as well as quality assurance. With digital workflows in place, companies can begin layering in AI to generate real-time insights, automate routine checks, and support technicians with contextual, up-to-date guidance.

Bob Jones explained how Siemens’ PLM backbone ensures the data generated in design and manufacturing flows seamlessly into these immersive environments. TeamViewer then enables that information to be consumed in real-time by frontline workers, closing the loop between enterprise systems and on-the-ground execution.

Attracting the next generation workforce

Another key takeaway: immersive and intuitive technologies aren’t just tools for efficiency – they’re also helpful in attracting and retaining talent. Today’s generation of technicians and engineers expects the same ease-of-use and digital interactivity in their jobs that they experience in their personal lives. As Oliver Steil noted, “The next generation is the 3D generation. They don’t want manuals – they want interactive, intuitive, digital tools.”

Building the workplace of the future, together

This collaboration makes critical knowledge more accessible and training more efficient than ever before. TeamViewer is committed to working with our strategic partners to continue driving innovation for enterprises in highly complex industries.