With rising consumer demand for handling everything online – including grocery shopping – the requirements for the grocery industry have changed drastically. Covering the sale of everyday goods and servicing consumers has evolved the retail sector into a true omnichannel business.
This has led to rising operational costs and a shortage of skilled workers. Meanwhile, the entry of new players into the market is challenging the classic retail culture. For a lot of retail executives, the solution is clear: accelerating their investment in digital.
But how and where should the retail sector be leveraging the power of technology? Our answer: Empowering frontline workers by digitalizing and optimizing manual processes.