Rule-based task automation in TeamViewer allows you to create condition-based rules, which respond to specific system events, and time-based rules, automating actions at set intervals. This functionality enhances operational efficiency by minimizing manual tasks and ensuring timely responses to critical events. Furthermore, rule-based task automation seamlessly integrates with Monitoring policies, providing a cohesive solution for managing and optimizing device performance.
This article applies to all TeamViewer Remote customers who purchased the Monitoring add-on. This feature is not included in legacy Monitoring & Asset Management licenses and only available in the web app.
There are two types of rules you can create:
A condition-based rule triggers an action based on specific system events, while a time-based rule triggers an action at predefined intervals or schedules.
📌Note: Rule-based task automation is directly connected with the Monitoring policy. To learn how to create and manage Remote Management policies, please read this article.
In this example, we'll show how to create a condition-based rule. Our rule will automatically restart the Windows Defender Firewall service after it crashes twice.
You have successfully created your condition-based rule.
In this example, we'll show how to create a time-based rule. Our rule will restart the spooler service of a specific device daily at 7 AM.
You have successfully created your time-based rule.
To edit, duplicate or delete a rule:
You can check all the details about the executed rules within the Rule execution menu.
Click a rule and all the details will appear on the right side of the interface.