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Managing your users allows you to efficiently oversee and control access within your organization. In this article, you will learn how to filter and search for users, bulk edit users, and reset a user’s password.

This article applies to all Premium, Corporate, and Tensor customers.

How to bulk edit users

You can apply changes to multiple users at once via bulk editing.

To bulk edit users, please follow the instructions below:

  1. Go to Admin settings.
  2. Within the User management section, click Users.
  3. Select the desired users.
  4. Click Edit.
  5. Select which change you want to execute. You can change the remote control settings, assign or unassign roles, enforce, remove enforcement, or deactivate two-factor authentication.

Your change will apply to all the users you have selected.

How to filter and search for users

You can use filters to quickly find the desired users.

  1. Go to Admin settings.
  2. Within the User management section, click Users.
  3. On the top-right corner of the screen, click Add filters.
  4. Select the filters you want to apply and click Apply.

The results will automatically appear on your screen.

You can add columns if you want to display more information about your users:

  1. On the top-right corner of the screen, click Edit columns.
  2. Tick the columns you want to display.

You have successfully adjusted the user view.

You can use the search functionality to find a specific user:

  1. Go to Admin settings.
  2. Within the User management section, click Users.
  3. On the top-right corner of the screen, click the search icon.
  4. Enter a username or the e-mail address of a user.

The results will automatically appear on your screen.

How to reset a user’s password

If a user forgets their password, you can reset it for them.

To reset a user’s password, please follow the instructions below:

  1. Go to Admin settings.
  2. Within the User management section, click Users.
  3. Click the desired username. The editing panel will open.
  4. Click the Reset password button.
  5. Enter the user’s new password and click Change.

You have successfully changed the user’s password.