How GlobalFoundries transformed warehousing with vision picking

To stay competitive, GlobalFoundries adopted TeamViewer’s vision picking technology within Frontline to increase efficiency and accuracy, reduce errors, and align with the company’s environmental goals.

What is vision picking?

Vision picking is a sophisticated warehousing solution. It uses augmented reality (AR) to guide operators through their tasks with real-time visual cues. The system leverages AR smart glasses to display instructions, enabling a hands-free, fully guided workflow. Operators can validate actions through voice commands or ring scanners, making a vision picking system a superior alternative to traditional, manual picking methods.

According to Julian Doelfs, TeamViewer’s Director of Frontline Sales, GlobalFoundries’ move to vision picking was driven by several key objectives:

1. Boosting productivity: By getting rid of paper-based lists and manual sorting, vision picking means operators can complete tasks more efficiently.
   
2. Reducing errors: Real-time feedback and automatic validation reduce the chances of mistakes and deliver greater accuracy.
   
3. Improving worker ergonomics: The hands-free nature of vision picking minimizes physical strain, improving comfort and safety for operators.
   
4. Meeting sustainability goals: By going digital, GlobalFoundries saved 100,000 sheets of paper per year. This aligned well with its ESG (Environmental, Social, and Governance) goals.

These features of vision picking make it an attractive solution for companies looking to optimize warehouse operations.

How vision picking works

Traditional paper-based systems require constant manual input and validation. This can slow down operations and increase the risk of errors.

Vision picking, by contrast, solves these issues with smart glasses. These provide real-time, step-by-step instructions, directly in the operator’s field of vision. This allows for faster and more accurate picking.

As Julian put it during the webinar:

Vision picking integrates with GlobalFoundries' existing warehouse management system (WMS). This results in a smooth and automated flow of information between the smart glasses and the backend systems.

Key benefits realized by GlobalFoundries with vision picking

After implementing TeamViewer’s vision picking solution, GlobalFoundries saw dramatic improvements across several key metrics

1. 25% increase in productivity: Operators were able to complete tasks more quickly, thanks to hands-free, guided order-picking.
2. 33% improvement in accuracy: Immediate validation steps reduced errors, resulting in improved order fulfillment.
3. Significant paper reduction: Going digital saved 100,000 sheets of paper annually, contributing to both cost savings and environmental sustainability.
4. Enhanced ergonomics: The picking process made tasks easier and more comfortable for workers. This led to higher job satisfaction and reduced health risks.

These results demonstrate how vision picking can dramatically improve warehouse efficiency while supporting sustainability and employee wellbeing.

Seamless implementation of vision picking

One of the biggest concerns for businesses considering new technology is the potential disruption during implementation. But TeamViewer’s solution integrates seamlessly with existing processes. This minimizes downtime and supports a smooth transition.

The process starts with workshopping to understand processes and KPIs, then moving into configuration and backend integration. Finally, TeamViewer implements the technology with a focus on user training. Its intuitive user experience helps onboard operators in hours rather than days.

TeamViewer’s vision picking technology makes it easier for businesses to modernize their operations without significant disruptions. This results in increased customer satisfaction and long-term success.

Overcoming worker resistance to vision picking

Introducing new technology can sometimes lead to resistance from employees. But TeamViewer’s approach to vision picking means that workers quickly see the benefits. Crucially, we involve warehouse staff early in the process and offer clear training. TeamViewer helps workers embrace technology as a tool that makes their jobs easier.

As Julian pointed out, communication plays a key role in successful adoption: