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22 okt. 2024

Up to speed with TeamViewer: What’s new in autumn 2024

Get faster and more comprehensive remote-connectivity and support with our latest integrations and add-ons.

  • Connect and support people
    • Insights overview

    Round-the-clock security with Managed Detection and Response

    Cyber threats don’t always happen during business hours. If you’re a small team, one smart option is to outsource your security setup for remote threat mitigation. The benefits?

    • Get peace of mind with an expert support team that’s available to mitigate real-time security threats 24/7—365 days of the year.
    • Save money by avoiding hiring additional personnel and free up your existing IT team to focus on day-to-day work.
    • Guarantees compliance with constantly evolving security regulations.

    Support in confined spaces? No problem with Frontline Assist

    In some industries, like the car industry, you often need to troubleshoot in small spaces like car engines. Now with the WIScope® borescope integration, a technician can share their feed with an external expert for support in identifying and fixing these kinds of issues. Why it matters:

    • Skips the guesswork and speeds up diagnosis with clear communication between the expert and technician.
    • Gets your customers back behind the wheel faster, increases vehicle on the road (VOR) time, and the “fix it right the first time” (FRFT) quota.
    • Delivers easier documentation and knowledge-sharing with the help of detailed integrated reporting.

    Remote access and control with Google Meet

    Until now, our remote access and control features weren't available on Google Meet. But with our brand-new integration, you can now use TeamViewer to provide support to desktops and mobile devices during a Google Meet video call. Exciting, right? Here’s why:

    • Delivers another convenient way to support and connect with colleagues and customers in a corporate environment.
    • Delivers faster and less complicated collaboration for people using the popular platform at work.
    • All with our enterprise-grade security, as standard.

    Summary

    And that’s all for now. Our latest updates help you connect more easily than ever before with friends and family and provide remote support—anytime, anywhere. Keep an eye on our social media for more updates or subscribe through the link below.