Frontline Command Center

  • Added – Permissions are now linked to license tiers to make it easier to assign custom roles
  • Added – Visual indication to denote if a custom or default filter has been applied
  • Improved – Updated service desk contact

Assist

  • Added – Presentation Mode to allow viewing remote stream in a full view
  • Improved – Unified In-call file upload user experience
  • Improved – Text wrapping and formatting on web chat

Inspect & Make & Pick

  • Added – Maximum limit of 50 characters while creating tag
  • Removed – More option ‘...’ item open Task details
  • Improved – Task details view comprises task information in a tabular format
  • Improved – Task details can be viewed upon double clicking the task row in the task list

Frontline Workplace for iOS

  • Improved – Users initially see the Environment Setup while accessing a newly installed application

Frontline Workplace for Android Smartphone

  • Added – Upload indicator in chat, while uploading image, file or video
  • Improved – Users initially see the Environment Setup while accessing a newly installed application