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In the TeamViewer (Classic) Management Console, it is possible to create an online company that allows you to use additional features to manage your license, groups, modules, users, etc., in an easy and secure environment.

In this article, you learn our best practice model regarding the creating and first steps with a Master Account in the Management Console.

This article applies to users with a Premium- or Corporate license.

Why do we recommend working with a Master Account?

  1. You do not run into problems accessing the online company administrator account in case the former online company administrator leaves the company or is on vacation
  2. It is easier when all groups are created and shared from one master account. You do not need to figure out the responsible person when you want to share the groups of your company with a new employee
  3. Managed devices with the associated policies and the custom modules are also better to manage centrally and more clearly arranged

Requirements

To work with a Master Account in the online company in the TeamViewer (Classic) Management Console, you must meet the following requirements:

  • You need a Premium, Corporate, or Tensor license of TeamViewer
  • You need access to an impersonal email account in your company that can work as the TeamViewer Master Account for your online company

How to create a company profile

To create a company profile to benefit from its features, do this: 

💡Hint: We recommend you use an impersonal e-mail address (like [email protected]) to create a master account for your online company

  1. Log on to login.teamviewer.com with the TeamViewer account with the impersonal e-mail address, click on User Management, and choose to Get Started Now! 
  2. Enter the desired name of your online company in the Company Name field and click on Create.

You can use this Master Account to administer TeamViewer IDs, TeamViewer accounts, modules, and many more.

From this account, you can share groups with your colleagues so that they will have access to the machines in the groups. If the groups are shared to an account of a colleague, you can see in the connection protocol of the group when they make a connection to that machine (when the account is part of the company profile).

How to join the company profile 

After creating the Master Account, which created the online company, you can create your account with your e-mail and connect it to the company profile.

📌Note: We recommend that every TeamViewer user in your company should have their TeamViewer account connected to the online company profile in the Management Console.

 There are two ways to join an online company: 

  1. Add User; this option is used if your colleague has not yet created any TeamViewer account.
  2. Add existing account; this option is used if your colleague has an existing TeamViewer account.

 To invite a colleague to join your online company profile, you can follow these instructions:

  1. Log in to the TeamViewer (Classic) Management Console with your Master Account
  2. Under User management follow the instructions given for the different options Add User or Add existing account.

📌Note: Do you use Active Directory? If so, you can easily create TeamViewer accounts for all of your colleagues: https://www.teamviewer.com/en/integrations/active-directory/  

Additional tips

Furthermore, we have a feature with channel groups, which means that a large license can be divided into different channel groups and practical work like own small licenses. This helps large companies work together with one big license. Read more here.

Learn more about How to add Users to a Company Profile