Remote Management and TeamViewer Remote provide a comprehensive view of your endpoints all in one location. Remote Management services are available for the following operating systems below.
The following article applies to all Remote Management customers currently using TeamViewer Remote.
Note: The following article pertains to customers currently using TeamViewer Remote; for assistance with TeamViewer (Classic) and Remote Management services, please see this article.
To use TeamViewer Asset Management, the devices must run one of the following operating systems
*Windows 7: By default, only TLS1.0 is enabled on Windows 7. Due to security concerns, connections to TeamViewer servers are only possible with at least TLS1.2.
To use Monitoring & Asset Management (Classic), the device you want to monitor must run one of the following operating systems:
*Windows 7: By default, only TLS1.0 is enabled on Windows 7. Due to security concerns, connections to TeamViewer servers are only possible with at least TLS1.2.
On Windows and macOS the TeamViewer 15.19 full version or Host (or later) must be installed and the device you want to protect must run one of the following operating systems:
Note: Windows devices with ARM processors are not currently supported. More information is here.
On Linux the TeamViewer 15.21 full version or Host (or later) must be installed and the device you want to protect must run one of the following operating systems:
Note: TeamViewer 15.26 or later is required on Ubuntu 22.04.
To use Backup, the device you want to backup must run one of the following operating systems:
For more information, visit the TeamViewer Remote Management website: