To add new users to a User role (assign) or remove existing users from a User role (unassign) can be done via two different methods within the Management Console.
The first option via Role Management is recommended for bulk assignment/reassignment for many users while the second option via User Management is recommended for changes to single users.
This article applies to Company Administrators with the permission to Manage administrators and company settings.
Assign User Roles via Role management
To assign User Roles via Role management, please follow the instructions in the video below:
- Sign in to the Management Console: https://login.teamviewer.com/
- Select Role management in the left navigation panel.
- Search for the User Role you want to edit and hover over the row of the User Role you want to edit.
- Click the Edit button (pencil icon) in the menu. The edit mode of the User Role will open.
- Select the users to want to assign from the Unassigned users section and click Add. They will be transferred to the Assigned users section.
- 📌Note: In case you want to remove users from the User Role, select the users you want to remove from the Assigned users section and click Remove:
- Click Save.
Assign User Roles via User management
To assign User Roles via User management, please follow the instructions in the video below:
- Sign in to the Management Console: https://login.teamviewer.com/
- Select User management in the left navigation panel.
- Hover over the user you want to assign and select Edit user.
- 📌Note: You can also select multiple users and change their role via the bulk-change feature as described here: 📄 How to Bulk User Change
- In the user settings, click on Permissions.
- Click the dropdown menu and select the User Role you want to apply.
- Click Save.