Apr 2, 2025
AI drives manufacturing transformation: Nearly three-quarters of leaders predict biggest productivity boom in a century
Göppingen, Germany – April 2, 2025 – TeamViewer, a global leader in digital workplace solutions, unveiled The AI Opportunity in Manufacturing Report today at Hannover Messe, highlighting AI’s transformative potential in the sector. As AI adoption accelerates, 71% of manufacturing decision-makers predict it will drive the largest productivity boom in a century. Employees are already benefiting from AI’s ability to automate routine tasks, saving an average of 10 hours per month and enabling them to focus on higher-value activities.
Adoption and maturity
AI use in manufacturing has surged, driven by global challenges like labour shortages and supply chain disruptions. With 78% of manufacturing leaders now using AI weekly—up from 46% last year—AI is increasingly integral to daily operations. However, as adoption grows, so do perceptions of maturity and confidence. 72% of respondents consider their organizations’ AI adoption to be mature, yet only 28% of manufacturing leaders identify as AI experts, highlighting the need for continued education and skill development.
Manufacturers are primarily using AI for customer support automation (28%), data analysis (23%), and supply chain optimization (19%), while more advanced applications like forecasting and decision-making continue to gain traction. “Young workers, with their digital-native mindset, are leading AI adoption and helping to integrate the technology into manufacturing’s legacy systems,” said Mei Dent, Chief Product and Technology Officer at TeamViewer.
Advancements for businesses and individuals
AI is driving significant improvements for both businesses and workers in manufacturing. 77% of decision-makers view AI as critical for improving efficiency, automating routine tasks to reduce downtime and freeing up employees for more strategic work. In fact, 78% report that AI has enabled them to focus on high-level decision-making. Beyond boosting efficiency, AI is improving product quality and reducing defects (33% compared to a 20% average across industries), which is crucial in precision-driven manufacturing.
AI also empowers workers, with 74% saying AI enhances their ability to analyse data and make decisions, 72% crediting it for helping them acquire new skills, and 71% viewing it as essential for career growth. Financially, 71% of manufacturers expect AI to boost revenue in the next year, with a projected growth of 188%.
Barriers to wider adoption
While AI offers transformative potential for manufacturing, several challenges slow its adoption. Security concerns lead the list, with 76% citing AI-related data risks—higher than the cross-industry average. However, other significant barriers include a lack of AI education (42%), high implementation costs (30%), and limited financial support for scaling AI initiatives. Despite these challenges, manufacturers remain optimistic, with 81% expecting increased AI investment in the next year. Addressing these obstacles through targeted education, strategic financial planning, and clear communication on AI’s long-term value will be essential for broader adoption.
Invest in AI, access the future
However, AI investment is essential for manufacturing to realise its potential. Education is a priority, as 96% believe further training is needed to mitigate risks, and 74% confirm plans for additional programmes. Leadership is also crucial, with 68% supporting the appointment of a Chief AI Officer to oversee strategies and ensure responsible adoption.
“AI has already proven its ability to transform businesses, but we’ve only scratched the surface of its potential,” Dent continues. “By focusing on collaboration, education, and responsible adoption, manufacturers can harness AI to achieve remarkable results while fostering innovation.”
Download The AI Opportunity in Manufacturing report here.
Notes to Editors
In the AI Opportunity Report, TeamViewer uncovers the attitudes of 1,400 information technology, business, and operational technology decision-makers in the UK, France, Germany, Australia, Singapore, and the US toward artificial intelligence.
The sub report – AI Opportunity in Manufacturing focuses on 105 professionals in the manufacturing sector.
About TeamViewer
TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.
In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 640,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers.
Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs more than 1,800 people globally.
In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.
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