Frontline Command Center

  • Improved - Contact list is open by default on main dashboard
  • Fixed – Issue where Admin user was unable to delete a newly created customized role
  • Fixed – Issue where creating a new user caused the existing teams to not be displayed
  • Fixed – Issue with scanner maintenance codes

Frontline Creator

  • Fixed – Issue where Pdf upload was failing in File Viewer component

Assist

  • Added – Additional zoom levels for precision
  • Added – Unlicensed remote expert can now access features such as whiteboard, pointer and call recording
  • Removed – Unlicensed remote expert's ability to share their own camera stream
  • Improved – User can now create a Service requests by clicking "Create" from the Service requests tile
  • Improved – Assist KPIs can now be found under Assist dashboard only
  • Improved - Ongoing calls in dashboard appear as a list with in a single tile instead of multiple tiles
  • Improved - Created Service requests appear as a list with in a single tile instead of multiple tiles
  • Improved – Call recording while content from whiteboard is shared
  • Improved – German translations for few in call items
  • Fixed – Issue where broken avatars for Guest users in call log
  • Fixed – Issue when there is wrong description while loading Service report or Phonebook in rare cases
  • Fixed – Issue where successful creation of service request gives wrong notification

Inspect & Make & Pick

  • Added – Step visit count is displayed on the task list
  • Improved – Task details can be opened by double clicking a task from the task list
  • Fixed – Issue with picking Tasks dialog
  • Fixed – Issue with Assist component in Pick fast track workflow

Frontline Workplace for Smart Glasses

  • Added - RealWear HMT-1 T1200G support
  • Added - Additional zoom levels for precision
  • Improved - Notification when a user is along in the call
  • Improved - Notification when a user encounters bad network quality
  • Improved - Home screen consists of relevant icons based on the user's role
  • Improved - User can switch between Smart glass in built cameras and attached borescope camera in call with the voice command "Switch Camera"

Frontline Workplace for Android Smartphone

  • Added – Additional zoom levels for precision
  • Added - Guest users have the ability to choose their display name
  • Added - User receives notification upon receiving a chat message
  • Added - Timeout for login with QR code
  • Improved - While scanning the login card(login QR code) the Ui appears as Portrait mode also
  • Improved - Environment settings on a newly installed app are empty
  • Improved - Keyboard does not hide if the user selects send button
  • Improved - Whiteboard content quality when shared to Webapp user
  • Fixed - Issue with certain types of smartphone with servers that use Mediasoup

Frontline Workplace for iOS

  • Added – Additional zoom levels for precision
  • Added - Guest users have the ability to choose their display name
  • Added - Timeout for login with QR code
  • Improved - While scanning the login card(login QR code) the Ui appears as Portrait mode also
  • Improved - Environment settings on a newly installed app are empty
  • Improved - Multiple performance enhancements for Mediasoup swift client