TeamViewer is an easy-to-use, secure remote control solution that enables you to access and control a remote computer from anywhere in the world. With TeamViewer’s attended access module QuickSupport, you can access the device of a trusted colleague, friend, or family member to help them with computer repairs and maintenance or to provide technical support.
The supporter has the TeamViewer full client installed on their device and is logged in to their TeamViewer account.
The connection partner must be in front of their computer.
📌Notes:
To remote control a device via attended access, please follow the instructions below:
Steps 4 and 5 are also explained in the video below:
📌Note: Supporters helping their connections partners without admin rights and need to control Windows' User Access Control, please follow the instructions of the article below: