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NIS2 Directive: Addressing cybersecurity compliance in the EU

Learn how TeamViewer's enterprise-grade security features meet the new EU directive and can strengthen your overall security infrastructure for the better.

For secure business relations

The Network and Information Systems Directive 2 (NIS2) is an update to the European Union's cybersecurity regulations, designed to bolster the cybersecurity posture of enterprises within the EU by setting even higher standards and enhancing cooperation among member states.

The NIS2, which comes into effect in October 2024, expands coverage to more sectors to include essential and important entities beyond just critical infrastructure. With potential penalties reaching €10 million or 2% of global revenue, compliance is essential.

An overview of the changes and the areas which require special attention:

The NIS2 covers more sectors, particularly those considered essential to society. This includes sectors like energy, public administration, healthcare, and digital services.

Enterprises must adopt robust cybersecurity practices, including risk management, incident detection, and response strategies. Implementing both technical and organizational measures is crucial to safeguard their systems.

Organizations are required to report significant security incidents to the relevant authorities within 24 hours of detection. The report must detail the nature of the incident, its impact, and the mitigation efforts taken.

The NIS2 highlights the importance of managing risks from suppliers and service providers. Enterprises must assess and address cybersecurity vulnerabilities within their supply chains.

Senior management is expected to be actively involved in cybersecurity governance. Cybersecurity must be integrated into the overall risk management framework, with regular audits demonstrating compliance.

The directive promotes collaboration and information sharing between member states to strengthen collective cybersecurity resilience.

Robert Haist CISO at TeamViewer

“All of our customers who conduct business in the EU and are within the scope of the directive need to ensure that they themselves and their supply chains are designed safely according to the new law.”

NIS2 as a strategic opportunity

Turn compliance into a competitive advantage with TeamViewer’s remote connectivity platform TeamViewer Tensor. Its enterprise-grade security can ensure you meet the NIS2 demands, fortify your supply chain security, and protect your business from the risks of non-compliance. Here is how TeamViewer’s security capabilities can help your compliance efforts:

  • Asset Management

    Tracks every device in the network, including shadow IT and ‘bring your own device’ (BYOD), ensuring timely patches and updates rollout to maintain endpoint security and compliance.

  • Auditability

    Tracks sessions with detailed logs of who accesses devices, when, and what actions were taken, along with session recordings to enhance transparency and accountability for businesses.

  • Authentication

    Ensures all connections are end-to-end encrypted and requires robust account verification, including MFA options. It extends to device access, mandating a TeamViewer account and offering additional safeguards like pre-approved sessions.

  • Bring your own certificate (BYOC)

    Enables customers to implement their own encryption keys for secure communications, allowing for greater control over data security and compliance.

  • Conditional Access

    Offers a Conditional Access router; additional routers can be added to ensure high availability across 80 locations worldwide. Thus, it gives organizations precise, individualized control over asset access.

  • Connection reports

    Offers KPIs and detailed insights into incoming and outgoing connections, also available within integrations e.g. ServiceNow and MS Teams, enabling comprehensive review of all session activities.

  • Endpoint Protection

    Delivers malware and web protection, real-time threat detection, zero-day exploit defense, one-and-done correction, and endpoint isolation with roll-back capabilities to quickly address threats.

  • Single sign-on (SSO)

    Simplifies user management by automating on- and offboarding, reducing unauthorized access through centralized authentication, and allowing organizations to enforce specific password rules.

  • Internal Product Security Incident Response Team (PSIRT)

    Partners with top-tier cyber consulting firms for continuous penetration testing and promptly addresses submissions through our Vulnerability Disclosure (VDP) and Bug Bounty Programs to ensure our solutions remain safe at all times.

Security at a glance

Do you want to learn more about how TeamViewer manages its own security posture? Visit our Trust Center.

Strengthen your overall security infrastructure today

TeamViewer can help you navigate the challenges and capitalize on the opportunities the NIS2 requirements present, as well as ensure your cybersecurity posture adheres to the new requirements.

Find out how to improve your security posture and talk to one of our cybersecurity experts.