As a license administrator, you can enforce and disable two-factor authentication (2FA) on all users within your company profile.
By removing the enforcement of two-factor authentication, the selected company members will no longer be forced to use 2FA on their accounts. However, they may still activate 2FA on their own accounts if they wish to.
This article applies to all TeamViewer (Classic) license administrators.
Disable two-factor authentication
To disable two-factor authentication in your users' TeamViewer accounts, please follow the instructions below:
1. Sign in to the Management Console: https://login.teamviewer.com/
2. Select User management in the left navigation panel.
3. Select Enforced in the 2FA enforcement section.
4. Select the users on which you want to disable 2FA.
Note: If you want to select multiple users, you can use one of the following multi-select modes:
5. Now, click the bulk-change button (wrench icon) and, in the Security section, select Disable 2FA enforcement.
6. A confirmation window will appear. To confirm, click Disable.
