ManageEngine
Extend the capabilities of ServiceDesk Plus with TeamViewer remote control and augmented reality support.
Empower seamless, remote access and AR connections for efficient workplace communication
Remote work, working across different time zones, as well as the use of different communication tools poses a tremendous challenge to efficiently collaborate in the workplace. Workers need to share information in different formats, sometimes even with people outside their own IT infrastructure, and it’s getting more and more difficult to stay on top of things when too many different communication tools are used.
The TeamViewer integration to Slack seamlessly extends the capabilities of the platform by enabling Slack users to connect with each other via remote access to any type of device and operating system, and through AR connections beyond traditional chat, VoIP, and video calls.
The benefits speak for themselves
- Start a TeamViewer remote control or Assist AR connection directly within a Slack channel to resolve an issue, guide someone through a physical task, or assess a service
- Use remote control or augmented reality for demonstrations or troubleshooting instead of long-winded explanations on the phone to solve issues better and faster
- Connect directly from a Slack conversation to a colleague, customer, or frontline worker to provide fast and efficient support and to resolve issues on the spot
- The integrated user experience does not require installation of additional tools and reduces the overhead for training and IT maintenance
Slack integration highlights
Get started with TeamViewer for Slack
Want to see how it works? Request a free demo.