During a TeamViewer (Classic) remote control session, the TeamViewer (Classic) Remote Session Toolbar appears on the local computer's top screen.
This article explains all available toolbar features in a connection from a Windows device.
📌Note: For connections from macOS, please see this article.
This article applies to all TeamViewer (Classic) users in connecting Windows to Windows devices.
This is the main view of the Windows Remote control toolbar.
The following chapters describe each of the different features found in the remote control toolbar.
With this button, you can close the remote session. If a lock symbol is visible, it means that the Windows session of the remote device will be locked after closing the TeamViewer (Classic) session.
📌Note: This function can be changed in the TeamViewer (Classic) settings of your local computer under Advanced ➜ Advanced settings for connections to other computers ➜ Lock remote computer. You can choose between Always, Never, and Automatic.
📌Note: It is always recommended to end a session using the X in the remote control toolbar. It is not recommended to end sessions via the Windows closing X found in the upper right corner of the session.
The home button pulls up the General Information tab of the Extended Remote Device Dashboard.
This provides useful information about the remote device:
The Actions menu provides quick access to many features in controlling the remote device.
📌Note: Use of the automation feature requires a Premium License or higher
💡Hint: For more information about how to execute scripts, please read this article: Execute scripts remotely
📌Note: You can only invite registered users in your Computers & Contacts list.
💡Hint: For more information on how to update TeamViewer (Classic), please see the following article: Update TeamViewer (Classic)
The View menu offers quick access to options and capabilities to optimize the current TeamViewer (Classic) session.
📌Note: If there is a large difference between the two devices, the remote screen may appear too large or too small to view correctly when set to Original
📌Note: The graphic quality of the remote session may be negatively affected when using Optimize Speed
📌Note: The connection fluidity of the remote session may be negatively affected when using Optimize Quality
💡Hint: For more information on how to view multiple monitors with TeamViewer (Classic), please see the following article: Use multi-monitor support on Windows
📌Note: Available resolutions depend on the remote device's current options. TeamViewer cannot provide any resolutions not currently provided by the remote device's hardware/OS
The Communicate menu provides different methods of communication with the connection partner in a remote control session.
Using the phone number(s) provided, a conference call can be made
📌Note: A charge is incurred using the provided conference call phone numbers. This rate will vary based on the location
💡Hint: For more information on how to use the Whiteboard, please see the following article: Use Whiteboard in Remote Control
The Files & Extras menu provides access to additional services from within each remote control session.
💡Hint: The print driver must be installed to use remote printing with TeamViewer. For more information about remote printing, please see the following article: Remote printing with TeamViewer (Classic)
💡Hint: The VPN driver must be installed to use TeamViewer (Classic) VPN. For more information about the TeamViewer (Classic) VPN, please see the following article: About TeamViewer (Classic) VPN
📌Note: If Record partner's video and VoIP is checked, a prompt will appear asking the remote device to allow their camera and microphone to be recorded. If no confirmation is given, the recording will still begin but not contain the remote device's video or VoIP.
💡Hint: For more information about how to record a TeamViewer (Classic) session and how to convert the recording, please see the following article: Record TeamViewer (Classic) session or meeting
The Comment button provides the ability to notate connections. This button produces a pop-up window where details regarding the connection can be entered.
Comments entered here can be retrieved in the Management Console under Connection Reports. Comments for each session will appear under the Notes column
💡Hint: For more information about incoming and outgoing connections reports, please see the following article: Connection Reports
The Feedback button offers you to send your feedback to the TeamViewer Product Team during any remote control session.
You can provide the following information from this form:
📌Note: While the TeamViewer Product Team reads all feedback, we cannot guarantee that any specific feedback request will or will not be answered. Regardless, we thank you for your continued support!