IT-secure and compliant learning, R&D, and data access for education

Is your connectivity infrastructure robust enough to balance access security and enjoyable end-user experience? 


 
Secure protection and a happy campus can go hand-in-hand. However, it requires secure-by-design capabilities for day-to-day IT support, task collaboration, files sharing, or data access gate-keeping. After all, teachers, trainers, students, and administrators each have their unique set of technical proficiencies—whether you are providing support for a K-12, secondary, university, professional training, or online course provider.

TeamViewer Success Stories in the Education Sector

  1. Edith Cowan University
  2. Meijo University
  3. Thompson Rivers University
  4. Keio University

Edith Cowan University has increased efficiency, productivity, and end-user satisfaction while securely authenticating remote access using Multi-factor Authentication (MFA) and integrating Tensor into Microsoft Azzure AD

Meijo University securely runs lab simulations and analyses of remote joint research, connecting from on-campus devices to workstations installed at varied corporate partner offices miles away

Thompson Rivers University saves time and money from quick and efficient IT troubleshooting, allowing IT staff time for other strategic projects; as well as non-IT employees to operate seamlessly

Keio University quickly implemented and scaled secure telework for employees and students to remotely support a variety of devices that included desktop, tablets, mobile phones, and notebook PCs

Secure remote access; seamless remote support

  • System Integration

    Integrate Tensor easily into your existing ITSM (MS Teams, ServiceNow, Freshworks); CRM (Salesforce, Zendesk, MS Dynamics); UEM (MS Intune, JamfPro, Sophos); and IoT (MS Entra ID, IBM Maximo, QNAP).

  • Managing facilities

    From Tensor’s centralised dashboard, efficiently manage and maintain energy, temperature, lighting in offices, dormitories, clinics, or sports facilities, or the biometric access to these facilities.

  • Managing Systems

    Remotely monitor and operate systems that control physical access points like lawn sprinklers, digital signage, POS terminals, and security cameras to improve uptime and reduce maintenance costs

  • Research and Lab Management

    Beyond servers, desktops, laptops, and smartphones, provide immediate troubleshooting for issues in R&D facilities and laboratory equipment, and maintain the software that run these research.

  • Data Security

    BitSight Security Ratings ranks TeamViewer as Top 1%. Be one step ahead with 256-bit AES encryption, brute-force protection, allow-and-block-list, two-factor authentication, and scam protection.

  • Curated access and management

    Leverage conditional, rule-based access control for faculty, students, partners, and vendors with robust authentication controls and detailed audit logs of all incoming and outgoing connections.

TeamViewer Tensor: A reliable ally of learning institutions

Security

Tensor’s industry-leading safeguards protect your data and privacy; features like Conditional Access, Single Sign-On, Multi-Factor Authentication ensure protocol compliance

Support

Simplify administration across your IT infrastructure including systems & software usage tracking, device & software inventory maintenance, and ticketing que for support workflows

Accessibility

Ensure equitable digital resources & accessibility for teachers, students, and vendors by providing consistent and dependable access to course materials and data from any location

Productivity

Reduce IT strain with a high-performing, user-friendly solution for full remote device or data interactivity, screen sharing and recording; and file sharing and interaction

Keen to learn more? Contact us now.