The feature option within Conditional Access allows you to customize your Conditional Access rules and define the supporter's (user connecting to the remote device) permissions, in case they should only have limited access when connecting to specific devices.

Notes:

  • An option defines the access level during a connection.
  • When creating a rule, feature options can be added to it.

This applies to TeamViewer Tensor customers who purchased the Conditional Access add-on.

How to add a feature option

To add a new feature option, please follow the below steps:

  1. Go to Conditional Access.
  2. Click Rule options.
  3. Click Add option.
  4. Click Feature.
  5. Enter a name.
  6. Select the permissions you want to allow, allow after confirmation, or deny during the remote session.
  7. Click Save.

You have successfully added the feature option.

Example for printing only permissions

For example, if you want the supporter to only be able to use the remote printer when connecting to a specific device, you can set all permissions to Deny, except the Print on remote printer permission which you leave on Allow.

Note: The Switch sides feature is, by default, set up as Deny, as when enabled, the supporter's access control permissions are transferred to the end user.

Feature options vs. local settings

The feature options for Conditional Access are complimentary to access control settings on the device.

For example, if the Conditional Access options of a rule allow file transfer, but the access control settings on the device do not allow it (either set via policy or locally in the options), file transfer will not be possible.