The ID serves as a unique identifier for the device, allowing it to be bookmarked and accessed by the user in the future. On the other hand, the password is necessary for the initial remote control connection to the device after it has been added as bookmarked.
This article applies to all TeamViewer Remote users.
If you want to share your ID and password with the expert, open TeamViewer Remote.
Your ID and your password will be displayed in the main interface.
The ID and password are automatically displayed once you open the QuickSupport. No additional action is required here.
If you want to share your ID and password with the expert, open TeamViewer Host and click Connect via TeamViewer ID.