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Access and support any mobile device, anywhere

Provide remote support and resolve issues on mobile devices of all kinds — from smartphones and tablets to point of sales (POS) systems, digital displays, and kiosks. TeamViewer offers the widest coverage for all Android devices, plus industry-first iOS screen sharing — through installed apps or mass-deployed across your organization.

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  • รีวิว 2,495 รายการ

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Mobile device support

Connect to mobile devices and support users wherever they are

Our working world is becoming increasingly mobile. From smartphones to digital signs to rugged handhelds, mobile devices take various forms and companies rely on them to keep their business operations running. It is therefore crucial for IT experts to have an easy and efficient way of accessing and supporting mobile devices, whether there is a user at the receiving end or not. TeamViewer Remote offers comprehensive remote access and support functionality for Android and iOS devices, so you can access them wherever you go.

Remote support

Resolve issues on Android and iOS devices from anywhere

Remotely access and support Android and iOS devices, from your computer or mobile device.

Your customers, colleagues, and employees, are always on the go, with smartphones and tablets in hand. As soon as technical issues get in the way of their day-to-day work, on-demand remote support becomes crucial.

With TeamViewer's mobile device support, you can easily resolve mobile device issues, from your computer, tablet, or smartphone. Once the connection receiving the support has the TeamViewer QuickSupport app installed on their Android or iOS device, the problem can be quickly solved.

Remote access

Access and control mobile and commercial-grade devices

Get permanent access and remote control for unattended Android mobile and commercial-grade devices to provide support when there is no one on the receiving end.

TeamViewer is the only remote connectivity solution offering full unattended access and control for more than 100 brands of Android-based devices. From mobile phones and tablets to commercial-grade devices like digital signage and point of sale (POS) systems, TeamViewer lets you remotely connect to Android devices with just a few clicks — even when no one is operating the device.

All you need to do is install the TeamViewer Host app on the remote device, then you can run updates, adjust settings, and transfer files remotely from anywhere, anytime.

Monitoring and administration

Monitor device status and configure devices remotely

Track CPU load, disk space, and operating system versions, and configure mobile devices remotely.

View the status of all your managed devices to monitor critical aspects such as storage, CPU, and memory usage. Push Wi-Fi settings to Android or iOS devices in seconds, import iOS configuration profiles, or uninstall unauthorized apps on Android devices.

Deployment and integration

Enterprise-wide rollout with TeamViewer integrations

Administer, manage, and support mobile devices in your organization by integrating TeamViewer with your MDM or EMM solution.

The TeamViewer QuickSupport and Host apps allow you to access and support attended or unattended mobile devices for your organization. These include commercial-grade devices running on Android, such as digital signage, interactive kiosks, and POS systems. With our pre-built integrations, rolling out our apps enterprise-wide with your favorite mobile device management (MDM) or enterprise mobility management (EMM) solution is fast and easy. Available now for IBM MaaS360, Microsoft Intune, MobileIron, and more.

ซอฟต์แวร์ที่ได้รับรางวัลสำหรับทั้งตัวซอฟต์แวร์และบริษัท

Receiving and giving support

Permanently access and support unattended Android mobile or commercial-grade devices, such as point of sale devices, kiosks, or digital signage.

Better together: TeamViewer and Android

Remote access and remote support for all kinds of Android-based devices

Original equipment manufacturer (OEM) partnerships

TeamViewer is partnering with more than 100 leading OEMs to enable remote access and remote support not only for Android smartphones and tablets, but also for Android-powered commercial-grade devices, such as point of sale (POS) systems, interactive kiosks, and digital signage. Learn more about our industry use cases and OEM partnership opportunities.

*Not all models from a specific brand may be supported. 

Powering a variety of Android devices across industries

  • Digital signage

    Commonly used in retail and outdoor advertising, digital displays and billboards are all about getting the right message to the right people at the right time. Instant remote access to Android-powered digital signage through TeamViewer allows admins to update promotions on the fly — transferring and uploading files, installing software patches, and resolving problems immediately. 

  • Point of sale (POS) systems

    TeamViewer helps retailers and food service operators keep their point of sale (POS) devices running smoothly at all times. When on-site employees can’t solve technical problems themselves, remote experts connect through TeamViewer to troubleshoot the affected device, solving problems in minutes, not hours.

  • Rugged devices and handhelds

    Used in factories, warehouses, and in the field, rugged devices are built to withstand the harshest conditions indoors or outdoors. TeamViewer works to seamlessly support these Android-based rugged devices regardless of environmental conditions — even in low bandwidth areas.

  

Spotlight

Customer success

  1. Trimble
  2. Philips

Trimble maximizes the benefits of precision agriculture by enabling users to connect to devices from wherever they are using TeamViewer.

Philips provides permanent unattended remote access to digital signage worldwide, allowing clients to control and maintain their devices everywhere.
Explore more success stories

Cross-platform mobile device support

Want to use TeamViewer Remote to support Android and iOS mobile devices? With the mobile device support add-on for TeamViewer Remote, you can provide remote support through secure desktop-to-mobile or mobile-to-mobile connections.

Need a TeamViewer Remote plan? No problem, find the best licensing option for your needs, and select the mobile device support add-on before checkout.

Disclaimer:
Android is a trademark of Google LLC. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.