TeamViewer

Sustainability and Corporate Social Responsibility

Our strategy

Sustainability is part of our business model and corporate culture. Our contributions and ambitions are defined within our sustainability framework named c-a-r-e, which has allowed us to have clear commitments, targets, and measures to become a more sustainable business.

 

  • Collaboration

    We want to master global sustainability challenges together.
     
    • Establish a supplier engagement plan and engage at least 30% of our suppliers by 2025
    • Engage at least 67% of our supplier base in achieving sustainability targets by 2026
    • Require suppliers to set scope 1–3 targets directed to achieve a net zero pathway by 2050

  • Access

    We empower people to help others through technology.
     
    • We empower people to help others through technology
    • Free use of TeamViewer solutions for private and socially beneficial purposes
    • Increase access to education and technology

     

  • Reduction

    We reduce our carbon footprint and enable our customers to avoid emissions.

     

    • Achieve net zero CO₂ emissions by 2040
    • Deliver solutions powered by 100% renewable energy
    • Help customers avoid emissions
    • Ensured that our offices prioritize energy efficiency and have access to renewable energy resources

  • Equity

    We promote a diverse and inclusive work environment without discrimination.

     

    • Increase the representation of women at all management levels
    • Recognition of diversity with a zero-tolerance policy towards discrimination
Our commitment to the UN Sustainable Development Strategy

At TeamViewer, sustainability is part of our business model and our corporate culture

As part of the Annual Report as well as a standalone document, our Sustainability Report (“Nonfinancial Report 2023”) transparently discloses our commitments to a sustainable business environment.

TeamViewer helps to avoid millions of tons of CO₂ emissions in one year

A study conducted by Five Glaciers Consulting, reviewed by TÜV SÜD, shows the positive environmental impact of TeamViewer solutions. Our customers avoid 41 million tons CO₂ emissions in one year (based on 2022 data).

Our partnerships and recognitions

TeamViewer is a signatory of the Charta der Vielfalt

TeamViewer strengthens its commitment to fostering a workplace that celebrates diversity by endorsing the Charta der Vielfalt e.V. This German organization promotes the recognition, appreciation, and integration of all dimensions of diversity in corporate culture.

TeamViewer supports #WorkingPositively initiative

TeamViewer proudly supports the Working Positively pledge, demonstrating our commitment to bringing visibility and support to individuals living with HIV and other chronic illnesses. This initiative invites companies to actively work towards ending discrimination against people living with HIV in the workplace.

TeamViewer is awarded Pride Champion Gold in Pride Index 2023

For the second year in a row, TeamViewer took part in the UHLALA Group’s Pride Index, which assesses companies on their equality and inclusion initiatives for LGBTQ+ people. It also identifies how employers can further develop their commitment to LGBTQ+ diversity and implement concrete actions.

Global sustainable development

TeamViewer is a signatory of the UN Global Compact

Having high aspirations to contribute to the fulfillment of the UN Sustainable Development Goals, TeamViewer recently became a signatory of the UN Global Compact, thus demonstrating our undertaking to align with the Ten Principles of the United Nations Global Compact on human rights, labor, environment, and anti-corruption. By taking this essential step, we will continuously provide reports on the progress we make in fulfilling our commitments.

TeamViewer supports UN Women’s Empowerment Principles (WEPs)

TeamViewer is dedicated to fostering equality in the workplace and supports the UN Women’s Empowerment Principles (WEPs) for a more equal workplace. As outlined by the UN Global Compact and UN Women, WEPs provide guidance for businesses to promote gender equality and women’s empowerment. By embracing the WEPs, TeamViewer takes a significant step towards creating a fair, just, and equal world.

TeamViewer supports UN Standards of Conduct for Business

TeamViewer aligns with the UN Standards of Conduct for Business, specifically addressing discrimination against LGBTI people globally. We are committed to cultivating an inclusive and diverse workplace, endorsing these standards as a testament to our dedication. Through our policies and practices, we strive to create a world where everyone, regardless of sexual orientation or gender identity, can work and live free from discrimination.

Sustainable Development Goals (SDGs) for a better future

The 2030 Agenda for Sustainable Development, adopted by all United Nations Member States in 2015, provides a shared blueprint for peace and prosperity for people and the planet, and is an urgent call for action by all countries, businesses, and civil society in a global partnership.

TeamViewer commits to the Sustainable Development Goals framework and recognizes the importance of all 17 goals. We believe that the power of technological innovation is essential in driving our society to more sustainable ways of living and doing business.

 

  

Find out more about the eight focus SDGs which underscore some of the focal fields where we believe TeamViewer can create a strong impact:

Deeply convinced that a quality education underpins a range of fundamental development drivers, TeamViewer is committed to contributing towards assuring equal access to education and training (4.3.1) and to increase the proportion of youth and adults with information and communication technology (ICT) skills (4.4.1). Additionally TeamViewer emphasizes its commitment to support the educational sector by the free usage of its technology in specific campaigns.

TeamViewer is strongly committed to fulfill organization’s gender equality targets by ensuring full participation of women in leadership and decision making (5.5.2) and empowering women through technology (5.B.1).

Aligned with the SDG 8.5.1, 8.6.1, 8.7.1, 8.8.2, and 8.B.1 TeamViewer insures our employees full access to their labor rights while promoting a secure and healthy working environment for all workers. At the same time, we exclude and strongly condemn any unlawful practices, such as exploitation of child labor and unequal labor-pay, based on discriminative indicators such as gender, nationality, age, and others.

TeamViewer takes active ownership of SDG 9.5 A.1 and B.1 by developing technology, essential to reduce the necessity of physical travel. We provide all time remote access and control to every kind of device, thus, enabling people to work from home while reducing their carbon footprint.

As the employer of choice for talents from more than 70 nationalities, TeamViewer is deeply convinced of the urgency to empower and promote social, economic, and political inclusion, irrespective of age, sex, disability, race, ethnicity, origin, religion, economic, social, or other status. (10.2.1, 10.3.1).

It is our sincere conviction that companies around the globe should adopt sustainable practices and reporting (12.6.1), promote sustainable procurement procedures (12.7.1), and take active steps to substantially reduce their carbon footprint through prevention, reduction, and recycling practices.

We believe in the power of education (13.3.1) in order to raise awareness about the climate change among all our stakeholders, including our employees and customers. We are also committed to jointly build capacities (13.3.2) to implement adaptation, mitigation, and development actions.

We promote regional and international cooperation on and access to science, technology, and innovation through partnerships between governments, the private sector, and civil society (17.3.1, 17.6).

Embracing all the dimensions of diversity

TeamViewer is an equal opportunities employer, committed to fostering an inclusive culture where everyone is welcome and supported. Our corporate practices emphasize social, religious, economic, and political inclusion, treating individuals equally regardless of various factors.

We provide global unconscious bias training and ongoing opportunities for employees to connect across diverse backgrounds.

Diversity highlights

  • 15+ offices around the world
  • 80 different nationalities
  • 34%* of our workforce are women
  • 33.5% women in leadership positions
  • 5 employee driven working groups engaging with diversity topics

*Status as of March 14, 2024.

Employee-driven working groups

Policies, ethics, and compliance

Guided by the core principles of integrity, transparency, and compliance with all applicable laws and regulations, TeamViewer is determined to exercise effective and reliable corporate governance practices.

Our Code of Conduct serves as a roadmap to guide and enable us to make the right judgements. It outlines the requirements we commit to in our daily business, so we can deliver high standards, as expected from us.

Code of Conduct

TeamViewer is committed to complying with the applicable laws and guidelines when conducting its business activities. The company has adopted mandatory internal guidelines in an effort to combat any forms of corruption and bribery.

TeamViewer is committed to supporting the fight against money laundering and prohibiting all forms of terrorist financing.

The economy and competition should always be for the benefit of the consumer. TeamViewer is committed to vigorous but fair competition by complying with all applicable competition and antitrust laws. We expect the same from our competitors.

As a global company, TeamViewer is subject to a variety of different laws and standards, including economic sanctions and export control laws (trade controls).

TeamViewer is commited to upholding ethical standards and to respect human rights in its business, operations, and procurement activities. Building on our Supplier Code of Conduct and Responsible Buying Strategy, we acknowledge the necessity of establishing company-wide guidelines on how to deal with Conflict Minerals in our supply chain, as these are sometimes linked to financing armed conflicts or are mined using forced labor.

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As per the TeamViewer Code of Conduct, fair and equal treatment, no discrimination, and no harassment are key principles of the way we want to interact with each other, internally and externally. We aim to create an inclusive workplace for all our colleagues, regardless of their age, gender, social and ethnic background, marriage and family status, sexual orientation, gender identity, national origin, political and religious beliefs, physical, mental, and sensitive medical condition.

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TeamViewer respects Human Rights and Environmental Protection as a fundamental component of Responsible Corporate Governance. With this Declaration of Principles, TeamViewer explicitly commits to contribute to environmental protection, uphold human rights, respect employee rights, as well as their representatives.

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The equal position of women and men at different levels is of great importance to TeamViewer. We continuously recruit women whenever possible, especially in previously underrepresented areas.

TeamViewer applies the principle of equal treatment in all recruitment activities and grants equal remuneration for women and men. We use inclusive language in our job advertisements and provide training on equal treatment and inclusivity to the managers involved in recruitment processes.

In addition to providing equal pay for new hires, TeamViewer is also committed each year to reviewing and achieving gender pay equality. As part of our Diversity, Inclusion, and Non-Discrimination Policy, we are committed to taking concrete action if the salary difference within a comparable group of employees with the same qualifications, professional experience, company affiliation, and regional location exceeds 3%.

TeamViewer’s Climate Transition Plan outlines the company’s strategy to address climate change and achieve net-zero emissions by 2040. It highlights key initiatives, governance structures, and action plans to reduce emissions in line with the Science-Based Targets initiative (SBTi) goals. The plan emphasizes TeamViewer’s commitment to contributing positively to climate action and transparency in reporting its progress.

Climate Transition Plan

As an innovative technology company, TeamViewer is committed to fulfilling its part in protecting the environment and ensuring sustainable development by addressing the global climate challenge through our role as a remote connectivity enabler.

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The TeamViewer Privacy Handbook serves as a comprehensive guide outlining an organization’s policies, practices, and procedures for handling sensitive personal information to ensure compliance with data protection laws and to protect individuals’ privacy rights.

It provides employees and stakeholders with a clear understanding of how data is collected, used, and safeguarded, promoting transparency and accountability in data management.

We compete in a people’s business and therefore our employees are the most valuable asset of the company and they need to be protected by placing high priority on health and safety measures. We act in accordance with the applicable statutory and international and local standards regarding occupational health, especially the core conventions of the International Labor Organization (ILO).

TeamViewer established policies to provide guidance and best practices for developing and implementing an effective IT security policy, such as a data classification policy, identity and access management policy, a physical security policy, or a corporate email usage policy.

TeamViewer takes compliance with global standards very seriously and expects its suppliers and other business partners (e.g., contractors, consultants, distributors) to commit to the same high standards of ethical business conduct as defined in this Code of Conduct for Suppliers and Business Partners.

Code of Conduct

At TeamViewer, we encourage our employees to speak up and report any unethical behaviors that do not align with our Code of Conduct and values. Line managers, our Compliance Office, the Trust Council, and the whistle-blower tool are the different channels employees can access to report compliance violations or anomalies.

SpeakUp!

Our corporate governance stands for responsible and transparent corporate management and supervision directed towards sustainable, long-term value creation. This includes our values, guidelines, and corporate principles as well as internal and external control and monitoring mechanisms. The Management Board and Supervisory Board place great value on good corporate governance to continuously foster the confidence in TeamViewer by our investors, customers and other business partners, employees and the general public.

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Our impact

Explore how TeamViewer actively translates its commitmens into tangible environmental and social initiatives under c-a-r-e, our sustainability framework.

CSR Impact Article

Explore TeamViewer’s Improved ISS ESG Rating: Insights from CFO Michael Wilkens

TeamViewer is proud to announce the improvement of our ISS ESG rating, rising from C to B-, and placing us 6th out of 311 companies as of August 2024.

3 ต.ค. 2024
  1. CSR Impact Article

    Data protection as a cornerstone of ESG: TeamViewer achieves TÜV privacy certification

    We are proud to announce that TeamViewer has achieved the TÜV SÜD privacy certification for its remote connectivity solutions, further reinforcing our commitment to data protection and strict adherence to GDPR requirements.

    10 ต.ค. 2024
  2. CSR Impact Article

    Explore TeamViewer’s Improved ISS ESG Rating: Insights from CFO Michael Wilkens

    TeamViewer is proud to announce the improvement of our ISS ESG rating, rising from C to B-, and placing us 6th out of 311 companies as of August 2024.

    3 ต.ค. 2024
  3. CSR Impact Article

    TeamViewer announces multiyear partnership with CO₂ removal company neustark to accelerate net zero efforts

    TeamViewer is proud to announce a multiyear partnership with neustark, a Switzerland-based carbon removal provider.

    10 ก.ย. 2024
  4. CSR Impact Article

    Empowering change: TeamViewer’s Climate Action working group drives global environmental impact

    At TeamViewer, our sustainability goals are driven by passionate employee-led groups under our c-a-r-e framework.

    2 ก.ย. 2024
  5. CSR Impact Article

    TeamViewer maintains AAA score in MSCI ESG Rating

    We are pleased to announce TeamViewer has once again achieved an AAA rating in the MSCI ESG Rating for 2024 — maintaining our leading position in the rating.

    3 ส.ค. 2024
  6. CSR Impact Article

    The TeamViewer Cyber Robotics Competition in Germany wrap-up

    As our successful US competition came to a close, we kicked off the German edition in April with 300 kids in 7 schools.

    1 ก.ค. 2024
  7. CSR Impact Article

    Planting for the future

    At TeamViewer, we kicked off April by giving back to our community. We invited colleagues and their families to plant trees in a local forest near our headquarters in Göppingen, Germany.

    5 เม.ย. 2024
  8. CSR Impact Article

    TeamViewer Cyber Robotics Competition in the US comes to an end

    The TeamViewer Cyber Robotics Competition, powered by CoderZ, concluded on a high note in May!

    1 เม.ย. 2024