Company settings encompass a range of configurations that company administrators have the authority to modify. These settings currently include the ability to change the company name, toggle the availability of the company contact list, activate or deactivate event logging, and enable or disable the sharing of session links via WhatsApp.
These settings grant administrators the flexibility to tailor the system to their specific requirements and preferences, ensuring a customized and efficient user experience.
This article applies to customers with a Premium, Corporate, or Tensor license.
Access the company settings
To access the company settings, please follow the instructions below:
- Sign in with your account at https://web.teamviewer.com/.
- Go to Admin settings.
- Under Organization management, go to General.
Change company name
To change the company name, access the company settings as described above, click on your company name, enter the new company name, and click Save.
Enable/disable the company contact list
To enable or disable the company contact list, access the company settings as described above and click the respective toggle to enable or disable the feature. Users within your company won't be able to see company contacts within their contacts section.
To learn more about the company contact list, please read this article: Company Address Book
Enable/disable event logging
To enable or disable event logging, access the company settings as described above and click the respective toggle to enable or disable the feature. If the toggle is disabled, no event will be logged within your company.
To learn more about event logging, please read this article: Auditability / Event Log
Disable sharing session links via WhatsApp
To disable sharing session links via WhatsApp, access the company settings as described above and click the respective toggle to enable or disable the feature. Users within your company won't be able to share session links via WhatsApp.
To learn more about sharing session links via WhatsApp, please read this article: Provide attended remote support
Note: The restriction will only apply after an app restart. Once the end-user has restarted TeamViewer, they won't be able to share sessions via WhatsApp. You can restart your devices using TeamViewer Monitoring. Please read this article for more information: Execute scripts remotely