Deliver faster and more efficient support with QR codes
Our Assist AR solution is now even smarter. Just use your phone to scan a QR code on the malfunctioning device. This automatically creates a ticket with device-specific information that goes straight to the right support agent or team. The benefits?
- Smoother customer communication: From the very start, the support agent knows exactly which device is acting up
- Increased productivity: Your support agents can do more in less time
- Happier customers : Two out of three customers report being frustrated by having to describe the same issue to multiple agents. This does away with all of that