Integration

Integrate TeamViewer Tensor and Microsoft Teams to add secure, real-time remote support capabilities to your workflows

Part of the Enterprise Integrations Package

Streamline and unify your IT support workflows by adding TeamViewer’s intuitive, secure remote support tools to Microsoft Teams.

With a TeamViewer integration, your IT technicians get instant access to remote control, augmented reality, AI-based troubleshooting and more, from within Microsoft Teams.

Reasons to integrate TeamViewer and Microsoft Teams

By integrating TeamViewer and Microsoft Teams, your IT teams and your organization can:

  • Boost your IT team’s productivity, with streamlined, integrated workflows.
  •  Improve end-user experience with advanced, in-session remote support tools.
  • Eliminate frustration with stable, responsive, and secure remote connections.
  • Cut wait times with invitations to remote support sessions.
  • Secure your integrated support sessions with market-leading encryption.
  • Guide support and collaboration in real time with augmented reality (AR).
  • Simplify and streamline compliance with automated remote support logging.
  • Offer 24/7/365 assistance with unattended support during off-hours.
  • Build your team’s business value, using a bespoke, AI-generated knowledgebase.

What you get with a TeamViewer-Microsoft Teams integration

When you integrate TeamViewer and Microsoft Teams, among other things you get:

  • Easy, fast installation and configuration with the TeamViewer integration app.
  • The ability to easily initiate remote support sessions within Microsoft Teams.
  • Advanced augmented reality (AR) for real-time, guided support.
  •  A single, unified dashboard for all your support cases, open or historic.
  • An AI-generated case summaries  you can query using Microsoft Copilot.
  • Auto-generated sessions summaries and logs, for reference and compliance.
  • Certified compliance with GDPR, HIPAA, ISO/IEC 27001 — and more.

Get started with TeamViewer for Microsoft Teams

TeamViewer and Microsoft Teams help IT professionals streamline and optimize the way they provide support, for faster resolutions and a better end-user experience.  

Get started with TeamViewer and Microsoft Teams today:

Claim your FREE TeamViewer demo

Get a FREE demo to see what the Microsoft Teams integration can do for you.

Other resources

Explore more integrations

Explore all integrations