Improved: Error report API easily available to aid customer integrations through REST API
Improved: User can control the size of image uploaded for Custom Themes
Fixed: Issue where WMS password for a user was not saved
Fixed: Issue where at times icons did not load correctly
Fixed: Issue where deleted user was still visible in the user list
Fixed: Issue where WIFI codes generated via FCC were not functional
Assist
Added: Optical Character Recognition(OCR) to provide field technicians with the possibility to transfer important information as textual information to the expert
Fixed: Issue where sometimes call recording was missing from Call History
Fixed: Issue where the Sign Detection feature did not detect correct signs
Fixed: issue where email notifications were not being sent out for scheduled calls
Pick
Added: Gamification - It offers the end users to have a more engaging experience with their daily work – and an engaging work environment will foster higher productivity.