Remote access and support

Manage people, devices, and applications across your IT and OT ecosystem — from anywhere

Remote access features and functionalities in the TeamViewer client

Stay agile, responsive, and secure with enterprise-grade remote connectivity solutions

Empower your people to work from anywhere. Whether you are operating at scale or are a business on a growth path, it is essential to ensure your distributed workforce stays connected, supported, and productive at all times.

Remote challenges

  • Security. Remote workers and devices can increase the risk of cyberattacks on your network’s security
  • Remote device management. When on-site issues occur, slow resolution time can lead to revenue loss for your business
  • Customer support. Customer expectations are rising, with many looking for immediate response and real-time resolutions from vendors
  • Remote workers. Distributed workplaces mean remote workers need to be securely supported outside of the secure perimeter of an organization

Tackle the remote challenges impacting your business with our core solutions

TeamViewer Remote

Connect to any device, any time, and centrally monitor and manage your IT ecosystem.

 

  • Fast remote support for IT professionals and small to medium teams
  • Work from home with remote access to the devices and servers you need
  • Support mobile and commercial-grade devices from any location
  • Remote monitoring and management for fast and effective IT support
  • Maintenance of unattended devices makes it easy to access and maintain remote point-of-sale (POS) devices, kiosks, servers, and more when no one is present on the remote side

TeamViewer Tensor

Connect to any device, any time, and centrally monitor and manage your IT ecosystem.

 

  • TeamViewer Tensor Support offers not just device-to-device support, but a central dashboard to monitor, manage, and access devices across your enterprise
  • TeamViewer Tensor Work provides your mobile workforce with access to their work PCs from anywhere, allowing them to stay productive and you to stay in control
  • TeamViewer Tensor Embedded offers comprehensive, device-to-device support and a central dashboard to monitor, manage, and access embedded devices across your digitalized value chain

Take your remote support and access to the next level

Enhance your TeamViewer experience, know more about your devices, and proactively keep your IT infrastructure healthy, stable, and secure. Boost your IT efficiency and centrally manage, monitor, track, patch, and protect your computers, devices, and software — all from a single platform with TeamViewer Remote Management.

Award-winning software for both individuals and companies

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TeamViewer Tensor Support

Bühler supports customers and colleagues across the globe with TeamViewer’s enterprise-grade IT management solution

  • Significant reduction in downtime
  • Significant reduction in travel cost
  • Faster response times

TeamViewer remote support

Specsavers leverages TeamViewer for the secure remote support of its 2,300 stores worldwide

  • Increased staff efficiencies
  • Stronger security and easier compliance

TeamViewer remote access and support

Aesop leverages TeamViewer for increased compliance and cyber risk mitigation

  • Disruption-free transition process
  • Stronger risk management culture

Integrate TeamViewer seamlessly with your business applications