TeamViewer Frontline: See it, do it, done with AR

TeamViewer Frontline connects your workers to the information and procedures they need to do their jobs right. Augmented reality (AR) is the key to this.

Illustration showing specialist using augmented reality

No matter what your use case, Frontline has the right solution for you

Vision picking

Frontline Pick optimizes core warehouse tasks like order picking, inventory, or sequencing. Visual information, audio cues, and integrated verification cut errors and speed up fulfillment. Frontline helps warehouse workers find and select items faster and more accurately. It guides them through all manual logistic processes step by step.

Assembly and production

Frontline Make simplifies assembly and manufacturing with AR. It provides workers with visual step-by-step instructions to help them assemble and build products. Manual tasks are completed faster and with better quality. Visual guidance also reduces the complexity of training and improves the overall work experience.

Inspection and maintenance

Frontline Inspect is ideal for maintenance and thorough inspections. Technicians are provided with detailed maintenance steps, checklists, and instructions. They can also document tasks on the job. All with a common mobile device, or hands-free with smart glasses.

The results are reduced downtime, increased precision, and improved overall equipment effectiveness (OEE).

Remote assistance

TeamViewer Frontline Assist provides instant remote assistance. Experts guide workers through complex issues remotely while seeing what they see. Live annotations and instructions take remote troubleshooting and diagnosis to a new level.

Frontline Assist can be standalone or integrated with other Frontline solutions. Either way, it will always cut delays and keep operations running.

Training and onboarding

TeamViewer Frontline Spatial for training provides step-by-step guidance via 3D holograms. Augmented reality creates an immersive learning experience. Videos or technical drawings help explain complex topics, no matter what industry you are in.

All this makes learning easier, training more accessible, and frees up resources.

Your industry—our solution

Automotive

Tailored solutions for your most pressing challenges across the value chain—for OEMs, dealers, and suppliers.

Aerospace

Unlock the power of AR technology for greater precision, higher productivity, and a more agile aviation business.

Food and beverage

Set new standards in F&B. Enhance training, speed up equipment maintenance, and improve logistics.

Retail

Move goods faster and serve customers better. Upgrade your retail operations with augmented reality.

Third-party logistics

Empower your operators to be more effective and efficient. Transform your order processing with vision picking.

Any industry, one solution

We’ve never met an industry we couldn't improve with TeamViewer Frontline. Contact us to discuss your specific use case.

TeamViewer Frontline fast facts

  • All the enterprise AR solutions you need. Ready to use, intuitive, and easy to scale.
  • Integrate Frontline into existing backend systems, such as PLM, WMS, ERP, and more.
  • Use Frontline securely in the cloud or host it on-premises within your own IT infrastructure.
  • Get started with TeamViewer Frontline in no trouble at all. Our experienced enterprise AR team will make the set-up process a quick and easy one.
  • Our global partners, alliances, and system integrators are there to support you.
  • Don’t get locked in. Frontline supports wearables and mobile devices from most leading manufacturers on the market.

By your side, every step of the way

Consultation

Configuration

Integration

Deployment

Robust operation

Dedicated support

Ready to start your enterprise AR journey?

15% average increase in productivity at DHL Supply Chain

99.99% picking accuracy at Coca-Cola HBC

25% speed up of processes at GlobalFoundries

93% reduction in time spent for training at Nadro

Partnering with the best in the business

Transforming the AR game: Our impact on industry leaders

Ford reduces time to resolution to 40 minutes with Frontline

  • Frontline enables guided diagnosis and troubleshooting in real time
  •  Faster and more accurate problem-solving gets customers behind the wheel faster

DHL Supply Chain increases order fulfillment operations productivity by 15%

  • Frontline cuts new hire training by 50-70%, ensuring they are productive from day one
  • Easily scalable Frontline solutions are now used by 1,500 employees at 25 sites daily in the US alone

Coca-Cola HBC reduces picking errors and reaches 99.99% accuracy

  • Frontline helps them tackle labor shortages by boosting productivity by up to 10%
  • In four years, Coca-Cola HBC expanded Frontline to 35 warehouses in 17 countries and more than 1,000 pickers

Samsung SDS increases picking speed by up to 30%

  • Frontline was rolled out in less than four weeks and saw a 20% efficiency increase
  • Workers appreciate the faster, 100% hands-free operation
  • Samsung also seamlessly integrated Frontline with its WMS

Airbus reaches 100% data reliability with Frontline

  • Frontline cuts manual entry errors to zero and gearboxes are inspected 40% faster
  • Airbus also reduces paper waste with digital inspections

PAC Innovation Radar​: TeamViewer Frontline is rated the #1 connected worker (AR) platform in the 2024 PAC Innovation Radar

​ “TeamViewer’s portfolio perfectly addresses the most relevant use cases of today.”​

Frequently asked questions

Industrial AR solutions empower enterprises to gain a competitive edge and future-proof their operations. By overlaying digital information onto real-world environments, AR enhances productivity, streamlines remote collaboration, and reduces operational costs. It also improves workplace safety, elevates customer service, accelerates training and onboarding, simplifies knowledge sharing, and boosts employee satisfaction.

Industrial AR solutions excel in complex, human-centered industrial processes where efficiency, accuracy, and safety can be significantly improved. In intralogistics, AR vision picking streamlines tasks like order picking and sequencing, reducing errors. On factory floors, AR guides workers through complex assembly steps with visual instructions, enhancing quality. For inspections, AR speeds up issue identification and enables on-the-spot documentation. The See-What-I-See principle also supports remote troubleshooting, while immersive AR training accelerates onboarding and upskilling.

If your processes are human-centered and part of the industrial value chain, the answer is simple: Yes! AR solutions are highly adaptable across industries and departments, helping to digitalize and streamline workflows. Explore the questions on this page to learn more about core use cases.

When selecting an industrial AR solution, it’s important to focus on key features that will deliver immediate value. Look for a central management tool that offers a single platform to manage devices, user accounts, and content, providing full visibility and control over operations. Self-service workflow tools are essential for empowering non-technical users to create and publish AR content quickly, reducing reliance on specialized skills and speeding up deployment.

Ensure the solution is device-agnostic, compatible with smartphones, tablets, and smart glasses, offering flexibility and minimizing hardware costs. A user-friendly interface will ensure quick adoption, allowing users to leverage AR technology with minimal training.

Finally, choose a trusted partner with a proven track record, bringing solutions built on years of experience and delivering tangible ROI.

Ideally, no programming skills should be required. Self-service workflow tools for AR wearables are designed to be simple, with drag-and-drop functionality that anyone can use to create workflows. For more complex needs, such as integrating with an existing backend system, a dedicated solution delivery team can support you throughout the process. They’ll assist with scoping use cases, training key users, configuring the solution to fit your needs, and rolling out the project at scale. This ensures smooth deployment and long-term success.

The flexibility of industrial AR solutions is what makes them the perfect fit for supporting, not disrupting, your existing processes. With minimal changes, AR solutions add value by streamlining procedures. Highly configurable, they adapt seamlessly to your current systems. The ability to integrate with existing data is a key advantage, ensuring smooth integration into your business operations.

Ready to harness the power of industrial AR? Starting your digitalization journey with a proven platform like TeamViewer Frontline ensures you get end-to-end service. Our dedicated AR experts will guide you from project scoping and rollout to installation and ongoing technical support. Let’s work together to empower your frontline workforce.

Have any questions? Get in touch.

Want to know where AR solutions can create the most value in your company? We are here to help.