The following article provides guidance on how to set up your network if you are using the TeamViewer Conditional Access feature. Please take into account the two situations outlined below, which depend on whether your network allows the TeamViewer domain.
This article applies to Tensor customers, who purchased the Conditional Access add-on.
Scenario 1: the teamviewer.com domain is allowed within your infrastructure
In this case, please block the following DNS addresses and ports:
Please allow the outbound traffic to your TeamViewer Conditional Access router(s):
Important note: If your firewall does not support wildcards (*), please consider scenario 2.
Scenario 2: the teamviewer.com domain is blocked within your infrastructure
In this case, please allow the following: