Assist enables a remote Frontline Expert to see exactly what the on-site Frontline Worker is seeing. It also allows the expert to provide instant, targeted feedback; and instructions by video, audio, text, markers, and document sharing.
Assist Dashboard shows the current information regarding your calls (ongoing, waiting, or scheduled). It also displays histograms containing the number of monthly calls, invited guests, shared files, and remote support hours.
Here are the descriptions of the call information that are shown in the Dashboard.