TeamViewer Remote
Tech glitches examined and solved in an instant. Desktop items accessed securely by employees with a few clicks — and from a completely different device. Customer mobile screens viewed. Off-site servers checked and reconfigured. TeamViewer Remote offers you all of this and more.
Helpdesk and support staff can connect seamlessly with users and get eyes on the issue in an instant. With TeamViewer Remote, triaging becomes quicker and more effective, with simple issues fixed immediately and more complex problems escalated to appropriate team members.
Use TeamViewer’s remote desktop software to access customer devices and applications, remote employees, and devices in-the-field without having to leave your desk. Check, monitor, reconfigure, and optimize your company’s assets in an efficient, cost-effective way.
TeamViewer Remote offers instant, reliable file transfer in a few clicks for real-time access and easier collaboration. Files are compressed automatically to ensure a speedy transfer, while end-to-end encryption ensures your data is protected against unauthorized access.
Remotely based employees or those on the road can access company systems, applications, and files 24/7 from any device. TeamViewer Remote’s remote access capabilities mean team members can connect and collaborate through TeamViewer’s web client, and business data can be transmitted to and from employees securely.
Android or iOS, mobile, tablet, desktop, or laptop: TeamViewer’s cross-compatibility enables you to connect instantly with customers, whatever device they are using. Use voice over IP to chat, or TeamViewer’s video function for face-to-face contact. Resolve customer queries quickly and effectively using whatever method works best for them.
Enhance your TeamViewer Remote subscription with our powerful add-ons for monitoring, managing, and protecting your entire IT ecosystem.
Gain instant visibility into your IT systems with asset tracking and management.
Onboard, manage, and monitor mobile devices in your company.
Prevent unnecessary downtime and ensure your IT systems are stable, secure, and always running smoothly.
Protect your devices wherever they are with next-gen cyber defense against viruses, zero-day exploits, ransomware, and more.
Support any operating system and device. And with the full-featured TeamViewer Remote web client, you can access all your devices from any browser.
Improve efficiency by accelerating your IT department’s access to employees' work computers or any device with TeamViewer Remote. Enabling secure on-demand support to unattended and attended devices, resolving the issue quickly to increase productivity for the whole business. Our remote desktop software can offer a user-friendly solution for all technicians and support services across all platforms.
Use TeamViewer Remote to access healthcare devices wherever they are used. Monitor, issue reminders, check-in with patients, and communicate quickly and easily via video or chat. Our remote desktop solution is the long-term EEG gold standard HIPAA-compliant solution with industry-leading security, so can help ensure healthcare providers have instant access to all important patient data at any time, securely facilitating easy communication between provider and patient and the fastest possible resolution of issues.
TeamViewer Remote provides a cost-effective support solution for critical retail systems while helping you deliver precisely the type of rapid, effective customer experience of after-sales service that will keep customers coming back for more.
Use TeamViewer’s remote desktop software to connect, control, and configure your CRM, inventory management systems, digital displays, kiosks, and more. Reach out to customers on the device of their choosing to resolve issues with your app, answer queries, and provide updates on fulfillment.
Share resources with students, access students’ screens to highlight areas of text, or give feedback in real-time, and reach out to an entire class or individuals via video or instant chat: TeamViewer Remote enhances both teaching processes and studying methods for schools, colleges, and providers of business training and professional development.
Discover how TeamViewer Remote enables educators to make better use of real-life and virtual learning tools, providing full support for your learning initiatives.
Spotlight
Remote desktop lets you connect to a different device to view and interact with it remotely as if it was in your hands. Once you have established a connection with another device using remote desktop software, you can navigate that device, access files and documents saved, and, in some instances, operate software installed on it.
Remote desktop software allows IT staff to perform maintenance and support tasks without the need to physically access devices. This type of software is also popular as a mobile office solution, enabling access to workplace computers and files from virtually anywhere.
Some remote desktop programs - Windows Remote Desktop, for instance - only enable connections between devices running the same operating system. The TeamViewer Remote solution is fully cross-compatible, allowing you to connect to and from any device – whatever the operating system.
Connect to TeamViewer through your browser by using the web client.
Next, sign in to your TeamViewer account and create a remote session link.
Share this session link with your recipient. Once clicking on the link, they will be taken directly to the QuickSupport app or the QuickSupport app is downloaded automatically if it is not already installed.
Begin the session on your outgoing device to connect and remotely control the incoming device.
Yes, TeamViewer is available as a free download for the purposes of private use. This way, you can establish remote desktop connections with any device, no matter where you are. However, TeamViewer is so much more than just remote desktop software, especially when you purchase add-on features and one of our three licenses: Business, Premium, or Corporate. The extra functionality available adds considerable value to everyone from one-person enterprises to large corporations, and anyone in between.
Easily connect, analyze, and remotely control closed systems and individual devices.
There are a number of remote desktop software options available, each with benefits for different solutions. TeamViewer Remote is a top-rated remote desktop software across multiple industries, catering to different roles and requirements within businesses. TeamViewer Remote provides industry-leading security with end-to-end encryption for all connections and is easy to use across all devices. TeamViewer is rated 4.7 stars by over 66,000 reviews on Trustpilot, further demonstrating its reliability, popularity, and first-class user experience.
There are multiple security measures in place to ensure that no lurking hackers can intercept or read any of your private information while your desktop is being shared. With TeamViewer, all data is end-to-end encrypted, meaning even our servers cannot access anything belonging to the customer. The extra step of two-factor authentication makes sure only authorized persons can log in and if any suspicious activity is detected on your account, you will be invited to reset your password as a safety precaution.
A remote desktop connection is set up slightly differently depending on the device you are using. In general, you need to ensure that both your device and the remote device are connected to the internet where you can access TeamViewer web client through your browser or have TeamViewer Remote desktop client installed.
On the device you want to access remotely, ensure that the remote desktop is enabled via the settings.
Once connected to the internet, follow the instructions above to invite and join through the session link. When you're connected you will be able to see the remote device's displayed screen and now you can interact as if it were physically in front of you.
Helpdesk and support staff can connect seamlessly with users and get eyes on the issue in an instant. With TeamViewer Remote, triaging becomes quicker and more effective, with simple issues fixed immediately and more complex problems escalated to appropriate team members.
Use TeamViewer’s remote desktop software to access customer devices and applications, remote employees, and devices in-the-field without having to leave your desk. Check, monitor, reconfigure, and optimize your company’s assets in an efficient, cost-effective way.
Remotely based employees or those on the road can access company systems, applications, and files 24/7 from any device. TeamViewer Remote’s remote access capabilities mean team members can connect and collaborate through TeamViewer’s web client, and business data can be transmitted to and from employees securely.
TeamViewer Remote offers instant, reliable file transfer in a few clicks for real-time access and easier collaboration. Files are compressed automatically to ensure a speedy transfer, while end-to-end encryption ensures your data is protected against unauthorized access.
Android or iOS, mobile, tablet, desktop, or laptop: TeamViewer’s cross-compatibility enables you to connect instantly with customers, whatever device they are using. Use voice over IP to chat, or TeamViewer’s video function for face-to-face contact. Resolve customer queries quickly and effectively using whatever method works best for them.
