Research Paper: Enterprise Remote Access and Support
The pandemic saw a widespread shift to hybrid and remote work, a trend that is here to stay. But how do IT leaders deal with the complexity of providing remote employees with timely support for their spread-out, diverse devices and systems?
In this research paper, Computing Research provides valuable insights into:
- How IT leaders are dealing with IT support in a hybrid and remote working models
- What role IT leaders expect remote connectivity to play in their organizations going forward
- How many companies are interested in or have already implemented a remote connectivity platform post pandemic
- What benefits and challenges companies experience with a remote connectivity platform