TeamViewer to acquire 1E
Creating a smarter Digital Workplace
Welcome to the future: defining intelligent Endpoint Management and the Digital Employee Experience
TeamViewer has always been dedicated to delivering world-class IT and OT remote connectivity solutions that empower our customers to achieve their best. We are pleased to announce that we have entered into an agreement to acquire 1E, a leader in Digital Employee Experience (DEX) solutions.
1E is known for its real-time visibility and auto-remediation capabilities within the digital workplace. By combining 1E’s innovative platform with TeamViewer’s best-in-class remote connectivity and digital workplace solutions, we are defining intelligent endpoint management across IT.
This represents a bold step forward in our mission to enable customers to benefit from a smarter, more proactive approach to managing operational costs, reducing digital friction, and enhancing performance and efficiency.
Why this matters to your organization
Technology challenges such as downtime, device malfunctions, and system inefficiencies can disrupt operations and create significant obstacles and digital friction for businesses. These issues are particularly acute in organizations with intricate legacy systems or multi-tenanted infrastructures, where the complexity often magnifies the impact.
Our shared vision with 1E focuses on Intelligent Endpoint Management — an autonomous technology framework that intelligently builds on our current device management.
What is DEX, and how does it enhance Remote Support?
Digital Employee Experience (DEX) solutions proactively identify, diagnose, and resolve end-user technology issues, ensuring seamless, efficient, and user-friendly operations. By minimizing disruptions, DEX management tools reduce IT friction and empower employees to stay focused and perform at their best.
When challenges arise, remote support seamlessly complements DEX by delivering expert assistance to resolve issues quickly, restoring productivity and maintaining business continuity. Together, the 1E DEX platform and TeamViewer’s remote connectivity support creates a holistic solution for a frictionless, high performance digital workplace.
Our commitment to innovation –
delivering solutions that matter
With 1E’s DEX capabilities combined with TeamViewer’s world-class real-time connectivity and OT solutions, we are rethinking how IT operations deliver value to your business.
With this enhanced capability, your organization can achieve:
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