NIFTY provides fiber-optic and high-speed mobile as well as Internet access services such as LTE high-speed data communication and voice-enabled services.
TeamViewer has greatly reduced the time required to resolve problems and dispatch staff to the site, eliminating the need for telephone isolation skills, and freeing up time for knowledge and skills acquisition.
Toru Omata Manager, Customer Support Group, NIFTY
“Without TeamViewer, response time would have to be nearly doubled and staff would have to be increased by 30~50%.”
Are you interested in remote access solutions? We are happy to explain our approach.