Jun 25, 2024
Learn how to protect your devices and boost security using blocklists, two-factor authentication, and other best practices.
No doubt about it — unattended access is a powerful feature. You can use it to connect remotely to devices without relying on someone physically present to accept the connection request. However, while it’s a game-changer when it comes to remote work, it also brings considerable security risks.
Whether you’re managing servers, overseeing kiosks worldwide, or accessing your home desktop computer, ensuring secure unattended access is crucial. This article aims to outline some TeamViewer best practices to help you do just that.
Random passwords are super useful for attended machines that sometimes require remote support. On the contrary, for unattended devices, random passwords can become a security risk.
To disable random passwords, go to Options > Security > Random password (for spontaneous access) and select Disabled (no random password).
If the device you’re connecting to is assigned to a TeamViewer account or group, eliminate personal passwords (this link shows you how). Anyone, who knows the personal password, can potentially access the device.
Consider using Easy Access (explained below) instead of personal passwords. Check the setting under Options > Advanced > Personal password.
Enable Easy Access on a device assigned to your TeamViewer account. With Easy Access, no random or personal password is required. You only need to be logged in to your TeamViewer account. Two-factor authentication (2FA) enhances security significantly.
Set up Easy Access by following these steps:
Important note: This procedure must be done on the remote device.
Example: If you want to remote control Device B from Device A, Easy Access must be set up on Device B.
Read more: How to set up Easy Access
Use the allowlist and blocklist features to control who can connect to your devices.
Blocklist:
Allowlist:
Read more about block and allowlist in the Knowledge Base.
2FA provides visibility and approval power for every connection attempt.
When someone tries to connect to a secured device:
Learn more about activating TFA for connections in our TeamViewer Community article.
Unattended access is a valuable tool, but it has to be secured against external threats. By following these five best practices, you’ll ensure that unattended access remains safe and doesn’t compromise your security.
Visit the TeamViewer Community to connect, get expert advice, and stay updated on our latest remote access and IT solutions.