We collected for you all the information you need to have for the payment of your TeamViewer invoice. If anything remains unclear, please reach out to our Support teams via our ticket portal.

This article applies to all TeamViewer customers who bought a TeamViewer plan.

How long is the payment term?

By default, TeamViewer offers a standard 14-day payment term from the date of the TeamViewer invoice issued.

Which payment methods do you offer?

TeamViewer accepts payments via different payment methods:

Location Wire transfer Paypal Paypal Express checkout Credit card Debit card Check

USA

IMPORTANT: Please enter the invoice number in the remarks column.

✅ IMPORTANT: Please enter the invoice number in the remarks column.

Europe, Middle East and Africa

IMPORTANT: Please enter the invoice number in the remarks column.

Canada and Latin America

IMPORTANT: Please enter the invoice number in the remarks column.

Asia Pacific incl. Australia and New Zealand

IMPORTANT: Please enter the invoice number in the remarks column.

👉Please find more information about the different payment options below or navigate via the Table of Content menu (right side of this page).

For more information on payment methods available for your country, or to pay by credit card, You can find and use our payment portal on the second page of your invoice.

Within the Payment Portal, you can also update the credit card associated with your TeamViewer license.

Keep in mind: You will need the email address used for purchase as well as the invoice number associated with the license in order to load the payment portal or credit card update portal.

Debit Card

We accept payments via the following debit cards:

Country Debit card

Everywhere

  • MasterCard
  • Visa
  • AmericanExpress,
  • JCB
  • Diners Club
  • Discover
  • VisaElectron
  • Maestro
  • Debit Mastercard

Brazil

Boleto

China

UnionPay

Denmark

Dankort

France

  • Carte Bleue
  • Carte Bancaire

Italy

  • CartaSi
  • Postepay

Spain

  • 4b
  • Euro6000
  • Servired

Japan

Click link below and read in the Japanese Community

お支払いに関するご案内

📌Note: The logos for the different payment methods are only shown on the website when you choose the related payment method.

PayPal

PayPal payments can be made at teamviewer.com/payment or directly to [email protected]. Please refer to the invoice number.

Wire transfer

TeamViewer also accepts international Bank transfers. Below please find all account details with account number and Swift code for payment purposes. See wire transfer data here.

IMPORTANT: Please enter the invoice number in the remarks column.

Payment by Check

Customers in the USA can pay by check.

IMPORTANT: Please enter the invoice number in the remarks column.

Please send the check to:

TeamViewer GmbH

P.O. Box 743135

Atlanta, GA 30374-3135

Payment receipt

Payment receipts are only sent by request. Please contact TeamViewer Support if you wish to receive a confirmation of payment.

Currency

The currency displayed on your invoice is based on the default currency of the country where the order was placed.

If you need to pay in a currency different from what is stated on the invoice, please contact our support team immediately.

Wire transfer data

North America and Canada

Payee:  TeamViewer Germany GmbH

Bank:  Deutsche Bank Trust Company Americas

Bank address: 60 WALL STREET, NEW YORK, NY 10005

Account: 04937407

Routing: 021001033

BIC/SWIFT: BKTRUS33

* accepts USD or MX pesos ONLY

Rest of the world

Payee: TeamViewer Germany GmbH 

Bank: Deutsche Bank Stuttgart

Bank address: Theodor-Heuss-Str. 3, 70174 Stuttgart, GERMANY

Bank code: 60070070

Account: 1383967 00

IBAN: DE11 6007 0070 0138 3967 00

BIC / SWIFT: DEUTDESSXXX

TeamViewer data

Company name: TeamViewer Germany GmbH 

CEO: Oliver Steil 

Address: Bahnhofsplatz 2, 73033 Göppingen, Germany 

Phone number: +49 7161 60692 50

Payment reminders and dunning process

Life can be stressful, and we know that sometimes things can be forgotten. Therefore we will send you payment reminders in case you missed the payment of your invoice.

The first two reminders will be sent via email, while the third will also be sent to you by post.

Together with the third reminder, we will block your access to the TeamViewer Server and will open it again after we receive your payment.

As a last step in the dunning process, we hand over your open invoice to our collections agency to collect any outstanding debts.