10. 10. 2024

Data protection as a cornerstone of ESG: TeamViewer achieves TÜV privacy certification

  • CSR Impact Article
    • Sustainability and CSR

    In today’s digital world, data protection is a cornerstone of corporate governance, especially within the environmental, social, and governance (ESG) framework. At TeamViewer, safeguarding the data of our customers and employees is not only a regulatory obligation but a fundamental aspect of our governance strategy. We are proud to announce that TeamViewer has achieved the TÜV Informationstechnik GmbH privacy certification for its remote connectivity solutions, further reinforcing our commitment to data protection and strict adherence to GDPR requirements.

    “Achieving this certification is a testament to our ongoing efforts to ensure that data protection is ingrained in every facet of our operations,” said Simone Angstmann, TeamViewer's Data Protection & Internal Audit Director. “In today’s data-driven world, safeguarding customer privacy is not just about meeting regulatory requirements—it’s about building lasting trust.”

    Data protection is inherently linked to the governance pillar of ESG, focusing on transparency, accountability, and ethical decision-making. As software companies increasingly handle data, ensuring compliance with GDPR is a key factor in maintaining customer trust, protecting user privacy, and promoting long-term sustainability.

    Data protection plays an important role in various ESG ratings such as the ISS ESG Rating, where TeamViewer recently improved its score to a B, placing TeamViewer among the most sustainable companies in its sector. TeamViewer is also among top performers in Sustainalytics and MSCI ratings.

    “Incorporating data protection into our ESG governance strategy is essential.  As we work toward a more sustainable and responsible future, ensuring that our digital solutions are secure and privacy-compliant is key to maintaining the trust of our users and partners,”  mentioned Alexander Gührer, Sustainability Director at TeamViewer. “Our TÜV certification highlights our commitment to ethical governance and further strengthens our sustainability credentials.”

    As software industries continue to move forward with new technologies, data protection will remain a core focus of TeamViewer's governance strategy. Adhering to GDPR is not a one-time task but an ongoing commitment. For companies like TeamViewer, achieving a third-party certification represents a major step in this journey, but maintaining high standards of data protection will require continuous effort and vigilance.