The Customer Portal allows you to manage your subscription, payment, and billing.
This article applies to TeamViewer customers with a Remote Access, Business, Premium, Corporate, Assist AR, or Remote Management subscription.
To activate the Customer Portal, please follow the instructions below. There are two different cases depending on your current licensing state:
Notes:
To access the TeamViewer Customer Portal, please follow the instructions below:
Alternatively, you can also:
You have successfully signed in to the TeamViewer Customer Portal
To download an invoice, please follow the instructions below:
The download will start, and the invoice will be available in your respective Download folder.
Hint: You can also upload a proof of payment document if your license has been set inactive due to payment default.
To pay an invoice, please follow the instructions below:
You will be redirected to the payment page.
To send an invoice via e-mail, please follow the instructions below:
The invoice has been sent to the email address you provided.
You can view and manage your TeamViewer subscriptions and get a quick overview of its most relevant information.
To manage your subscription, please follow the instructions below:
To change your payment method and billing address, please follow the instructions below:
Notes:
In the top right corner of the Customer Portal, you can: